1password not working with Safari 5.1 (Snow Leopard)

fribhey

I'm running the latest version of 1password on Snow Leopard and just installed Safari 5.1 but 1password doesn't seem to want to install the extension for Safari. When I open 1password it asks to install the Safari extension, i click install and then Safari opens and tries to load 1PasswordBeta.safariextz and the page never loads. I restarted my machine and found multiple copies of 1PasswordBeta.safariextz in my recovery folders in my trash so I tried putting it in my extensions folder with no luck and double clicking on it just takes me to a page that never loads.



anyone else having any problems with Safari 5.1?

dannyt

I got it to load in v5.1 but it does not have any function when you click it.

tlrowley

[quote name='dannyt' timestamp='1311181539' post='32440']

I got it to load in v5.1 but it does not have any function when you click it.

[/quote]



I upgraded to Lion and this is the exact behavior I see - nothing happens when I click on the 1P icon. Actually that's not quite true - I disabled all other extensions and restarted safari, and I got a popup window, once, when I clicked on the 1P icon. Since then, even though I did not re-enable any other extensions, 1P doesn't work for me.



This might be the 1 application that will make me regret upgrading <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/sad.gif' class='bbc_emoticon' alt=':(' />

Gilles9

[quote name='fribhey' timestamp='1311177602' post='32438']

I'm running the latest version of 1password on Snow Leopard and just installed Safari 5.1 but 1password doesn't seem to want to install the extension for Safari. When I open 1password it asks to install the Safari extension, i click install and then Safari opens and tries to load 1PasswordBeta.safariextz and the page never loads. I restarted my machine and found multiple copies of 1PasswordBeta.safariextz in my recovery folders in my trash so I tried putting it in my extensions folder with no luck and double clicking on it just takes me to a page that never loads.



anyone else having any problems with Safari 5.1?

[/quote]



Yes same problem under Snow Leopard with safari 5.1



In addition the Safari browser extension has compeltely disappeared from the 1P preferences in Browsers



I reverted to Safari 5.05 and now it won't appear either in 1P Browser Extension in preferences, but it does work when Webkit is selected



Please advise us of the fix needed



Thanks

pbGuy

[quote name='tlrowley' timestamp='1311184174' post='32441']

I upgraded to Lion and this is the exact behavior I see - nothing happens when I click on the 1P icon. Actually that's not quite true - I disabled all other extensions and restarted safari, and I got a popup window, once, when I clicked on the 1P icon.

[/quote]



I've not yet upgraded to Lion (will do so over the weekend); so, I'm using 10.6.8 with Safari 5.1.



While the 1P button, which was installed as a 3.6.5 beta Extension into Safari 5.1, doesn't do anything, the keystroke combination [b]Cmd[/b] and [b][size="4"]\[/size][/b] does initiate the login and PW, for a website, via a pop-up window (appears to be a new method of implementing the log-in). This pop-up window forces selection of the log-in in order to enter the log-in details, whereas previously the keystroke combination immediately entered those details.



[Note about other Extensions within my Safari: I was able to turn them Off and back On. And, when the others were Off, the 1P button still did not work.]



While I know the Agile wizards will resolve issues (as they've always done), I'll be curious to know if the new log-in submission behavior is as a result of Lion and how it implements.

swift

I am having one problem with Safari v5.1 and Snow Leopard (v106.<img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/emoticon-0103-cool.gif' class='bbc_emoticon' alt='8)' /> that I have not seen mentioned on this thread. The 1password menu item is not being placed in the Safari top menu bar.



I have deselected and reselected that option in 1password preferences then restarted Safari (twice) -- still no menu item.



Now as far as the 1password extension, I may or may not be having some problems with that. At first I thought it wasn't working when I clicked on it. But then I figured out that the specific site was not connected to a password entry although I thought it was. Common variation on the website address I DID have a password entry associated with. So that leads to a suggestion - show a message or do something when we click on the 1password extension button to let us know it is working but found no matches.



Also - is this a beta extension with Safari v5.1 under Snow Leopard? Getting a message about installing a beta extension surprised me, although I did go ahead and install it.



Thanks,

Spencer

Kilian

Installed Lion today and now I don't even have the 1P icon on my tool bar. With Snow Leopard, I could left click the track pad and had the option of using 1Password to auto fill, now that feature is missing as well.



Any help here?

cocky

Same here. Upgraded to Lion (Wasn't on 5.1 Snow Leopard) and now i don't even have a 1Password button in Safari. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/sad.gif' class='bbc_emoticon' alt=':(' />

JFM1

When I install the Safari 5.1 extension (under Lion) from 1P it does not show as installed in the 1P dialog; when I go to Safari preferences it is showing as installed but there is no 1P icon

Gilles9

[quote name='Gilles9' timestamp='1311185590' post='32443']

Yes same problem under Snow Leopard with safari 5.1



In addition the Safari browser extension has compeltely disappeared from the 1P preferences in Browsers



I reverted to Safari 5.05 and now it won't appear either in 1P Browser Extension in preferences, but it does work when Webkit is selected



Please advise us of the fix needed



Thanks

[/quote]



Ok got it working, did not see the button "install Safari extension"



Not too please about the way it acts however



Thanks

KerryDawson

[quote name='Gilles9' timestamp='1311193567' post='32462']

Ok got it working, did not see the button "install Safari extension"



Not too please about the way it acts however



Thanks

[/quote]



I'm finding the new plugin for Safari 5.1 very flaky. It works on some of my sites to login but on my Investorline site it completely fails. If I switch to Firefox I have the old plugin and it of course works fine on all my sites. What could be the problem with the new Safari 5.1 plugin.

Gilles9

[quote name='KerryDawson' timestamp='1311194037' post='32463']

I'm finding the new plugin for Safari 5.1 very flaky. It works on some of my sites to login but on my Investorline site it completely fails. If I switch to Firefox I have the old plugin and it of course works fine on all my sites. What could be the problem with the new Safari 5.1 plugin.

[/quote]



I have exactly the same isssue, for one Bank, it fills "like too quickly" and then all disappears (id and password) and back to empty login page without signin in ; ackward isn't it ?

James SCL

[quote name='fribhey' timestamp='1311177602' post='32438']

I'm running the latest version of 1password on Snow Leopard and just installed Safari 5.1 but 1password doesn't seem to want to install the extension for Safari. When I open 1password it asks to install the Safari extension, i click install and then Safari opens and tries to load 1PasswordBeta.safariextz and the page never loads. I restarted my machine and found multiple copies of 1PasswordBeta.safariextz in my recovery folders in my trash so I tried putting it in my extensions folder with no luck and double clicking on it just takes me to a page that never loads.



anyone else having any problems with Safari 5.1?

[/quote]



Snow Leopard user here (10.6.8 ) + Safari 5.1 + 1Password 3.6.1 (build 31057)



I'm experiencing the same problem since the Safari 5.1 update. Everytime I open 1Password and click "install Safari extension" Safari 5.1 opens and then nothing happens. The 1PasswordBeta.safariextz page never loads and no extension as a result. Any suggestions? Thanks.

Kilian

Sure would be nice if someone from Agile addressed our problems. Are they even concerned about these issuse?

1pgirl

I'm running 10.6.8 and the new Safari 5.1 that was introduced today. I get no 1P icon and cmd-\ doesn't work.

brenty

Hey, guys! Welcome to the forums! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



I am terribly sorry for the trouble, and the delay. There is a new Safari going on, and the King of the Jungle has been unleashed (as I am sure you're aware), so we are falling behind, I am afraid.[img]http://forum.agile.ws/public/style_emoticons/default/ohmy.gif[/img]



Please [url="http://blog.agilebits.com/2011/07/os-x-lion-and-the-state-of-the-new-1password-extension/"]check out our blog post[/url] and visit the [url="http://forum.agile.ws/index.php?/topic/5656-safari-51-troubleshooting-and-information/"]Safari 5.1 troubleshooting and information[/url] thread, and try reinstalling the extension by following these steps:



[color=#1c2837][b]Remove the 1Password extension[/b][/color]



[list=1][*]Open Safari[*]Go to the Safari Menu > Preferences > Extensions[*]Select the 1Password extension[*]Click “Uninstall”[*]Close Safari[/list][color=#1c2837][b]Reinstall the Safari extension[/b][/color]



[list=1][*]Open 1Password[*]Go to the 1Password Menu > Preferences > Browsers[*]Click the “Install Safari Extension” button[*]When prompted, click “Install”[/list]

James SCL

[quote name='brenty' timestamp='1311246106' post='32619']



Please [url="http://blog.agilebits.com/2011/07/os-x-lion-and-the-state-of-the-new-1password-extension/"]check out our blog post[/url] and visit the [url="http://forum.agile.ws/index.php?/topic/5656-safari-51-troubleshooting-and-information/"]Safari 5.1 troubleshooting and information[/url] thread, and try reinstalling the extension by following these steps:



[color=#1c2837][b]Remove the 1Password extension[/b][/color]



[list=1][*]Open Safari[*]Go to the Safari Menu > Preferences > Extensions[*]Select the 1Password extension[*]Click “Uninstall”[*]Close Safari[/list][color=#1c2837][b]Reinstall the Safari extension[/b][/color]



[list=1][*]Open 1Password[*]Go to the 1Password Menu > Preferences > Browsers[*]Click the “Install Safari Extension” button[*]When prompted, click “Install”[/list]

[/quote]



I followed those steps (on two Macs) with no success.



[b]1. Remove the 1Password extension: [/b]There is no 1Password extension on my Safar 5.1 (Extensions on)

The Safari Menu > Preferences > Extensions shows all the extensions currently installed but there is no 1Password extension listed on the Preferences Extensions menu (right column) Same problem on two Macs.



[b]2. Reinstall the Safari extension: [/b]The problem persists on both Macs.

I click install, Safari opens and tries to load the "file:///private/var/folders(.....)1PasswordBeta.safariextz" and the page never loads. I have restarted the computer and repaired permission just in case, but the problem persists.



Additional suggestions?

gtext

For me the extension is added to Safari 5.1 in snow leopard after adding from 1Password, but when the button in Safari is selected and I enter my password and hit enter nothing happens. If I select the button again the password area closes. That's as far as it goes in Safari for me.

JimP

My 1password stopped working on both MacBook Air's this morning, after installing upgrades to 10.6.8. I was doing this in preparation for Lion. I hope you provide an update ASAP!



/Jim

pbGuy

[quote name='pbGuy' timestamp='1311185996' post='32445']

While the 1P button, which was installed as a 3.6.5 beta Extension into Safari 5.1, doesn't do anything...

[/quote]



Well today, the 1P button button now activates the new, 1P Login window from 1Password Desktop. Since updating Safari and installing the 1P Extension, I've not done anything else. So, I can't point to anything specific that's activated the button. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



I just used the 1P button to initiate a log-in to Agile (after doing a sign out). Worked!

1pgirl

I, too, am now showing a 1P button, and the extension is working. I don't recall anything specific I did to make it work. The extension calls itself "3.6.5 Beta-23", even though 1P itself has version 3.6.1.

Kilian

Same here. the 1P button is visible and active. Have we lost the ability to "Right Click" in a password window and have 1P auto fill username and password? 1Password does not show up when I right click. That was a feature I enjoyed prior to this upgrade.

gpc

[quote name='James SCL' timestamp='1311255759' post='32663']

I followed those steps (on two Macs) with no success.



[b]1. Remove the 1Password extension: [/b]There is no 1Password extension on my Safar 5.1 (Extensions on)

The Safari Menu > Preferences > Extensions shows all the extensions currently installed but there is no 1Password extension listed on the Preferences Extensions menu (right column) Same problem on two Macs.



[b]2. Reinstall the Safari extension: [/b]The problem persists on both Macs.

I click install, Safari opens and tries to load the "file:///private/var/folders(.....)1PasswordBeta.safariextz" and the page never loads. I have restarted the computer and repaired permission just in case, but the problem persists.



Additional suggestions?

[/quote]



If you have Websnapper installed, try removing it from Safari.



I had been having the same problem -- unable to install 1password extension in safari after upgrading to 5.1 (Snow leopard). I saw Websnapper [url="https://discussions.apple.com/message/15659519#15659519"]reported[/url] as a possible culprit in the Apple discussion forums.



So I ran the websnapper app, selected "remove Safari button" ("Websnapper" menu column; just underneath Preferences), closed Safari, tried again to install the 1password Safari extension from 1password.



It looked like the installation was reported failed (not the never-loading page, now, but an error message and "see activity window"), but in fact it worked -- the 1P button is back on the safari menubar and the extension shows up in Prefs/Extensions.



And it seems to be working. I don't like the new way that clicking on the 1P button pops up a large login panel down in the Safari window instead of something more like a context menu right where you click, but i gather that's how it's now designed to work.



I did not have to uninstall the websnapper app entirely, although I may go ahead and do that if I find other safari weirdness is still happening.

gpc

Still a lot of problems with the extension... I just happened to get lucky with the first site I tested after I got it installed.



So... decided to completely uninstall Websnapper (which also takes out something called SpiceShaker that it relies on) and restarted the computer (since SpiceShaker still appeared in System Prefs). But I don't think these steps improved things compared to just removing the websnapper button from Safari.



My impression is that on a lot of pages, the 1password extension properly fills in the username and password, but then activates the wrong button on the page. eg, on one page it seems to activate the "search" button instead of the "login" button. On another page I end up on a browser troubleshooting page after the supposed login. (The login works just fine if I enter the info manually, so it's not a case of the page reacting to a version of Safari it doesn't recognize.)



One last note, when Safari starts up, system.log consistently reports:



1PasswordAgent[239]: (Information) Safari v5.1 extension disabled: unsupported browser bundle version '6534.50', only 6533-6534 are supported.



I'm running:

Safari Version 5.1 (6534.50)

OS X 10.6.8

1Password Version 3.6.1 (build 31057)

1Password safari extension: 3.6.5.BETA-23

James SCL

[quote name='gpc' timestamp='1311265952' post='32701']

If you have Websnapper installed, try removing it from Safari.



[/quote]



That did it, gpc! Thanks so much for pointing the Websnapper conflict. The Icon is now available. It has worked OK so far (except for one page) Thanks again.

oso9

I Password work with Google Chrome (13.0.782.99). However, in Safari 5.1 (with extensions enable, after five (5) downloads and installs) will not open when I entered my Master Password; if, I go to Google Chrome it works fine.

I am not going to install Lion until it is compatible with FileMaker 11 Pro Advanced & Server, since my corporation is based on FileMaker programming.



This is my first comment since we stated using 1 Password five (5) years ago. This is the first problem we have had. It is happening in sixteen (16) offices worldwide. THIS IS A MAJOR PROBLEM!!!

khad

[quote]However, in Safari 5.1…will not open when I entered my Master Password[/quote]

From the [url="http://help.agilebits.com/1Password3/troubleshooting_safari_5.1.html#private_browsing"]Safari 5.1 troubleshooting guide[/url]:



[indent]If you are having trouble unlocking 1Password in Safari 5.1 after having used Private Browsing mode, [b]please try relaunching Safari after disabling Private Browsing[/b]. There is an issue we are working to resolve in which the extension will not unlock after relaunching Safari when Private Browsing was enabled when Safari was last quit.[/indent]

Does this apply to your situation?



Please let me know. Thanks!

jtummins

[quote name='pbGuy' timestamp='1311261747' post='32684']

Well today, the 1P button button now activates the new, 1P Login window from 1Password Desktop. Since updating Safari and installing the 1P Extension, I've not done anything else. So, I can't point to anything specific that's activated the button. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



I just used the 1P button to initiate a log-in to Agile (after doing a sign out). Worked!

[/quote]



I'd been having the same problem: 1Password extension doing nothing with Safari 5.1 on Snow Leopard. Restarting the computer seemed to fix the problem. Maybe a logout/login would have worked, but I didn't go that way.

Rebel

[quote name='brenty' timestamp='1311246106' post='32619']

Hey, guys! Welcome to the forums! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



I am terribly sorry for the trouble, and the delay. There is a new Safari going on, and the King of the Jungle has been unleashed (as I am sure you're aware), so we are falling behind, I am afraid.[img]http://forum.agile.ws/public/style_emoticons/default/ohmy.gif[/img]



Please [url="http://blog.agilebits.com/2011/07/os-x-lion-and-the-state-of-the-new-1password-extension/"]check out our blog post[/url] and visit the [url="http://forum.agile.ws/index.php?/topic/5656-safari-51-troubleshooting-and-information/"]Safari 5.1 troubleshooting and information[/url] thread, and try reinstalling the extension by following these steps:



[color="#1c2837"][b]Remove the 1Password extension[/b][/color]



[list=1][*]Open Safari[*]Go to the Safari Menu > Preferences > Extensions[*]Select the 1Password extension[*]Click “Uninstall”[*]Close Safari[/list][color="#1c2837"][b]Reinstall the Safari extension[/b][/color]



[list=1][*]Open 1Password[*]Go to the 1Password Menu > Preferences > Browsers[*]Click the “Install Safari Extension” button[*]When prompted, click “Install”[/list]

[/quote]



I too followed those instructions, but it failed.

Extension was removed, but 3.6.5.BETA-23 was installed again.

khad

From the [url="http://help.agilebits.com/1Password3/troubleshooting_safari_5.1.html#private_browsing"]Safari 5.1 troubleshooting guide[/url]:



[indent]If you are having trouble unlocking 1Password in Safari 5.1 after having used Private Browsing mode, [b]please try relaunching Safari after disabling Private Browsing[/b]. There is an issue we are working to resolve in which the extension will not unlock after relaunching Safari when Private Browsing was enabled when Safari was last quit.[/indent]

Does this apply to your situation?



Please let me know. Thanks!

Rebel

I don't know who your reply was intended for, but if it's me it doesn't apply at all - I never use Private Browsing.