Safari 5.1 Extension Feedback

pelted · July 2011

<div class="IPBDescription">Feature requests and suggestions</div>I appreciate the changes you all are taking in trying to make 1Password integrate with Safari better. However, after a couple of weeks with the new extension I can honestly say I'm ready to pull my own hair out. The new "panels" make using 1Password in Safari so much slower than it used to be. The drop down menu from the toolbar icon was fast, quick, and intuitive. Now we have well made but slow animating popup panels that require excessive mouse movements to achieve what used to be a quick click-click action. Theses changes while being an esthetic addition are several steps in the wrong direction in terms of usability. Please consider allowing users an option for these new "features."

Less helpful since I don't have exact sites to refer to at the moment, but I am now experiencing a larger than normal number of sites that 1Password no longer fills in login forms for that it used to. Since these issues may also very likely be the sites themselves I know this does little good, but rather one or so a week, I'm seeing two or three a day. I will begin compiling a list as I come across them.

Finally, the "save password bar" of the new extension is just killing me. Sometimes it comes up, then I click the close button, and it comes right back. There doesn't seem to be a "never for this site" choice anymore so the dang thing keeps getting in the way. Beta extension maybe, but this goes back to the first part about the popups. This is just not working.

For all all the complaints, you guys have done one heck of a job with this tool. 1Password is one of the best tools I've ever had on my Macs over the years, these gripes are new, but you have shown that you listen to users feedback and do something about when appropriate. Keep up the great work.

David Scheck · July 2011

I have to say that I have always been a huge fan of 1Password, but I can honestly say that I don't care for the new UI in Lion.

Here are a few of my issues:

1) How do you bring up the 1Password app quickly ?

2) I don't like having to switch to All Logins to get a search panel

3) I want the same 'copy' function when hovering over stored field instead of just reveal

4) I absolutely hate that the notification bar covers the top area of the current page instead of placing itself above it like it used to.

Enhancement requests:

I would like to see the last modified date in the list of logins and be able to sort on that.

I would like control to filter out logins based on more of the url and not just the domain. I am getting a lot of hits for all sorts of logins because they are all on the same domain.

I would like to be able to edit the entries information if I select the right arrow icon and view its details.

While I am giving my feedback on the Lion UI I would like to mention one thing I didn't like about the Snow Leopard's 1Password UI. I did not like how it would try and decide which of my multiple logins for a given url was the main one and which were "other logins". I never saw a way to control that and it drove me nuts that it would pick the ones that I either used last or usually ones that I didn't want.

Are there plans to address each of my concerns and are all the previous 1P menu options going to be available in the Lion plugin ??

Xe997 · July 2011

I agree, dont see why they chose a iOS design on Mac, it looks very out of place

Mike E · July 2011

Saw this thread and must add that I am also having the same issues and concerns as pelted. I also don't like having to enter my master password so many times.

drgoodtymes · July 2011

I am agreement with all others above. This new "extension" format is more of a pain. Could we at least get an option to revert to the old way that way people would at least have a choice. I love 1password and I love safari but now I am using firefox more because my 1password works the old way I am used to and love

I have also noticed that when a website brings up a new popup window, I used to be able to right click on the "user name" bar and would have 1password options right there and now they are gone as well

khad · July 2011

Welcome to the forums, folks! There has been [url="http://forum.agile.ws/index.php?/topic/4852-safari-51-extension-user-interface/"]lots of previous discussion on this if you are interested[/url], but I will try to sum up everything in this thread as well.

The [url="http://help.agilebits.com/1Password3/safari_5.1_intro.html"]new Safari 5.1 extension[/url] is indeed a departure from the previous experience, and [url="http://help.agilebits.com/1Password3/troubleshooting_safari_5.1.html#other_known_issues"]there are still some known issues we are still working to resolve[/url]. Thanks for your patience with this beta software. That said, [url="http://blog.agilebits.com/2011/07/safari-5-1-users-meet-the-new-1password-extension/"]there is a whole lot of awesome in the new extension as well[/url].

Most/all of your concerns are addressed in the aforelinked User Guide, but I will attempt to address them here as well.

Pelted, the "flourish" of the unlock animation really isn't slowing anything down. The [url="http://en.wikipedia.org/wiki/PBKDF2"]PBKDF2[/url] [url="http://help.agile.ws/1Password3/cloud_storage_security.html#key_strengthening"]key strengthening[/url] that [url="http://help.agile.ws/1Password/agile_keychain_design.html#encryption_key_generation"]1Password uses[/url] means that it really does take more than an imperceptible amount of time unlock. [url="http://blog.agilebits.com/2011/05/defending-against-crackers-peanut-butter-keeps-dogs-friendly-too/"]We are beefing up the PBKDF2 iterations[/url]. There is a noticeable delay. The animation helps show that [i]something[/i] is happening rather than just sitting there doing nothing until the unlock is complete. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_wink.png' class='bbc_emoticon' alt=';-)' />

You can also [url="http://help.agilebits.com/1Password3/keyboard_shortcuts.html"]use the extension entirely with the keyboard[/url], so there is no need to be slowed down by "excessive mouse movements." <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

As always, if you are having trouble filling any URL, please send it along. With trillions of websites out there that are all coded differently, it is very difficult to get 1Password to fill in data on all of them perfectly. With that said, we're excited to tackle this very difficult problem, and form filling is something that we are constantly working to improve. There are some sites we just don't know about because we don't use them ourselves. Your help in alerting us to them is much appreciated! We can't fix the problem unless we have the URL, though, so please do send them along. You can post them here in the forums, send me a PM, or email us at support@agilebits.com. [url="http://help.agilebits.com/1Password3/troubleshooting_safari_5.1.html#login_not_working"]Please try manually resaving the login first, though.[/url] That will allow 1Password to refresh everything it "knows" about the Login.

There is a [url="http://help.agilebits.com/1Password3/safari_autofill.html"]known issue with Safari's AutoFill[/url], but if you already have Safari's AutoFill for user names and password disabled it sounds like you might be experiencing a different issue. If you can help us track the issue down by sharing the steps I can take to reproduce the issue, that would help is improve the Safari 5.1 beta extension before its actual release. Thanks for your help with this!

I should also add that support for the "Avoid Autosave on These Domains" list is also coming which may help on sites which are coded in such a way as to keep triggering an autosave. We are working to bring the feature to the Safari 5.1 extension as well as improve the autosave detection.

David, I hope you don't mind that I merged your post with this existing thread. I just wanted to "get everyone together" before I typed up a reply. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

At this time there is not a way to launch 1Password.app from the Safari 5.1 extension, but this is something we will take under advisement. A "Copy" button in the extension is something we are also considering.

To invoke Go & Fill (aka the "All Logins" tab), simply use the Go & Fill [url="http://help.agilebits.com/1Password3/keyboard_shortcuts.html"]keyboard shortcut[/url]. The default is ⌥⌘\ but it can be changed in 1Password's preferences. This way you can go directly to the "All Logins" tab without hassle. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_bigsmile.png' class='bbc_emoticon' alt=':-D' />

I don't know that the Safari extension API will allow us to have the same functionality as the previous autosave bar, but I will definitely suggest this to the developers along with the rest of your "enhancement requests."

It sounds like you are enjoying the URL matching scheme in Safari 5.1 much more than in the previous extension. Thanks for the positive feedback on that! I will also pass [i]that[/i] along to the developers.

Mike, [url="http://help.agilebits.com/1Password3/automatic_unlock.html"]automatic unlock is on the way[/url], but I don't have a time frame.

drgoodtymes, Apple has removed Scripting Additions in Lion. Scripting Additions were the technology 1Password previously used to integrate itself with Safari and other WebKit-based browsers. There is no way to have the previous extension work in Safari any more. It is literally [i]not possible[/i].

[url="http://help.agilebits.com/1Password3/contextual_menu.html"]We are planning on bringing the contextual menu to the new extension[/url], however.

[quote]For all all the complaints, you guys have done one heck of a job with this tool. 1Password is one of the best tools I've ever had on my Macs over the years, these gripes are new, but you have shown that you listen to users feedback and do something about when appropriate. Keep up the great work. [/quote]

Thank you so very much for these kind words! I hope all the others chiming in with agreement are also agreeing with this part. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/laugh.gif' class='bbc_emoticon' alt=':lol:' />

We really do listen and value the feedback from all our users. That you all took the time to post here shows to me that you share our passion for 1Password. We couldn't do it without you, and we won't let you down. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

Please let me know if there is anything else I can help with.

All the best,

drgoodtymes · July 2011

Thank you for some clarification on the issues and some updates. We all love our 1password and knowing some of these changes coming does help, especially for us that have been using you for years <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

khad · July 2011

Thanks for your patience, understanding, and longtime support, drgoodtymes!

If we can be of further assistance, please let us know.

We are always here to help!

craigley · July 2011

So, count me among the happy long time users, and let me start with more praise. 1Password is invaluable, irreplaceable, lovely, elegant, one of the first two apps I install on every Mac, and much appreciated.

I mean every word of that.

Now, let me also add a ditto to the OP and the other issues mentioned on this thread and I want to comment on a couple that I feel were either glossed over or not addressed in your response.

1. Increased hassle to use with a mouse. Keyboard shortcuts are probably faster for some users, but with so many apps and so many shortcuts, there are at least two classes of users who will find the mouse easier:

[indent]a-more casual users who only access the login pane a time or two a day

b-powerusers who have just grown accustomed to the mouse or prefer the mouse[/indent]

I won't bore you with the links because you can just Google "Tognazzini keyboard shortcuts" to find them, but there is also no agreement on whether it's faster for any users, but no matter the opinion on that, surely no one would argue with the above two.

Now, how do you fix that, considering that the prior very speedy (although less pretty) functionality will no longer work. Well, I'm no UX engineer, but you might start with moving more of the likely click targets to the top of the pane. Not sure, but I've definitely found the new pane frustrating. No matter what, I just find the "use keyboard shortcuts" an unsatisfying (and unAgile) answer.

2. As noted by David Scheck, no way to launch 1Password from the pane. Here's the use case (at least for me) and why this is sorely missed. I often end up with two or more logins saved for a site (I know it's lazy use on my part to not always carefully replace my old one, but still, that's my world) and the only way to get rid of those (that I know of) is to launch the app. And the only time I notice this is right when I'm calling up the extension to use 1Password. So, honestly, I wouldn't care if there's an easy way to launch the app, but what I'd love to see is a way to easily delete an old login from within the app. Want to really wow me (which 1P has done before)? How about when I try a login and it fails, you offer me the chance right then and there to delete (or somehow archive) it. That would be sweet.

Now, maybe I'm just a stupid user because I've got so many of these multiple login issues, but I'm not actually a moron, so if it's happening to me, it's got to happen to others. I'm reworking habits to avoid this going forward, but there are still several legacy instances of this in my file.

Please take all of our thoughts (at least mine) in the context of delighted long time fans now offering our constructive two cents. Do with them what you will. I'll still be installing 1Password on every machine and using it every day.

khad · July 2011

Welcome to the forums, craigley! Thank you for the high praise. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

I sincerely apologize if anything is my post came across as dismissive or glossing over anything. That was not my intention at all. I spent quite some time composing it and attempting to address the myriad posts above, but I knew I would undoubtedly fall short of that elusive Perfect Reply. I am glad you followed up with some additional questions and feedback.

I certainly didn't mean to imply by anything I wrote above that using the keyboard was the solution to any mousing problems. Rereading the original post I see that my initial interpretation of one of the complaints was "Why do I have to use the mouse for everything now?" when perhaps it was "Why does using the mouse suck more now?" The former lead me to point out the full range of keyboard shortcuts. The latter would seem to be the topic at hand.

One of the design goals with the new extension interface was to make more functionality available to a greater number of casual users and those who simply prefer using a pointing device to get things done. Are there any specific things you would change about the interface? I can't promise we will make the changes, but it really helps to get a feel for what our awesome customers think. We take it all into consideration. When you say "start with moving more of the likely click targets to the top of the pane" what would you specify as a "likely click target"?

Also, would it help if we simply reintroduced the contextual menu?

I think adding the ability to delete an item from within the extension is a great idea. The old Safari 5.0 extension actually has that functionality. (Just hold down Option-Shift when clicking the 1P toolbar button.) You can still see this functionality in Lion in the current Firefox extension if you don't have access to Safari 5.0. I would love to see it in the new extension. We just need the time to implement it.

[quote]Please take all of our thoughts (at least mine) in the context of delighted long time fans now offering our constructive two cents. Do with them what you will. I'll still be installing 1Password on every machine and using it every day.[/quote]

Absolutely! The constructive criticism is very much appreciated. I am sharing all of this with the rest of the team. Thanks for using 1Password!

If there is anything else you think of, please let me know.

Cheers,

dannyt · July 2011

khad,

I have been a 1Password user for years and I agree with all the well deserved praise everybody in this thread is giving. To me, 1Password is the single most valuable piece of software on my computer and I sing the praises to everybody I know. All that being said, this is the first time I have been severely disappointed in any update you have put out. Removing the contextual menu from the Safari v5.1 header is just such an uncharacteristic move from your company . Every other update brings improvements and ease of use but this one PITA update sets your application back to the stone age. For too many reasons to list here, Please, Please bring back the contextual menu to the Safari header.

Thank you.

A User · July 2011

[quote name='dannyt' timestamp='1311185740' post='32444']

khad,

All that being said, this is the first time I have been severely disappointed in any update you have put out.

[/quote]

I agree wholeheartedly; for me I'm disappointed that I can no longer click "never for this site" when logging in somewhere (now I have to click the X every time I log in, or manually go and add each site to the "avoid autosave" list) and there seems to be a lot more clicking/maneuvering to access the 1P menu in Safari. In short, this extension makes me want to pull my hair out!

lordmuggins · July 2011

Im sorry, but this has to be the ugliest, most difficult thing I have.

I used to hit Cmd+\ and have a nice drop down with my 3 usernames for Google (as an example). Now, I have a popup box, I need to move my mouse to the other side of the screen...??

And on some sites, I simply don't know if I have a saved username. I used to Cmd+\ anyway and if there was nothing, I just got a beep sound. Now I get a popup.. that I have to X

Sorry guys, this is a MAJOR step backward.

If it's not fixed asap, I'm getting rid of this. Who the heck made this decision, seriously? How on earth did this one pass thru the works??? I don't get it. It's so un-thought out

IanA · July 2011

I have to agree.

Going from this:

[img]https://img.skitch.com/20110720-mh3c39i8nfxt5kjn1u333ghhwq.jpg[/img]

to this

[img]https://img.skitch.com/20110720-t6d3gy9q7yt83bgjrnunscimxt.jpg[/img]

seems like a huge step backwards.

It was also great to be able to access via the contextual menu, which is now also gone.

Paranoid · July 2011

I agree, I liked the old way how the extension worked in Safari before 5.1 much more.

It is indeed a big step backwards.

adatech · July 2011

I have to agree, this is a major step backward for what was, in my opinion, a masterpiece on OS X.

My major complaints:

1) Single keystroke login

Old: I hit Cmd+\ and the webpage automatically logged in.

New: Now, I have to select a login from a popup and then hit Enter. This adds additional steps for no apparent reason, especially for sites with only one saved login.

2) Multi-login list

Old: When you hit Cmd+\ a contextual menu located next to your mouse appeared, giving you the option to choose which login. This involved minimal effort.

New: Now you have to select the login from a large and very intrusive popup on the left side of the screen, involving extra movement.

3) 1password window is unmovable and large

Old: SImple drop down from the top of the screen

New: A very large (approx 1/5 of my browser window on a 15" MBP) overlay appears. This overlay is [b]unmovable![/b] That means that any information that I might need (for example, password complexity requirements) is hidden by the box.

4) "Never for this site"

Functionality appears gone.

5) Save Password bar is slow to appear sometimes

Old: The moment the form was submitted, the save-password box appeared.

New: On one site, it didn't appear until almost 15 seconds later, after I had logged out!

I understand that new extension frameworks make the old 1password extension a no-go. But a massive change in the GUI seems unnecessary. We've gone from minimalist, menu-driven, low screen real estate, to bloated, very large font, unmovable, big screen real estate. It's unfortunate, because this was one product that I felt I could always count on to just work in the most intuitive way possible. Now, I feel like I'm fighting the software. The old extension sped up my workflow, the new extension slows it down.

To be honest, the lack of one keystroke login should have been a showstopper. I'm looking forward to some of these (and other) issues being resolved. 1Password shouldn't be ugly, but I think this latest extension also lost track of one overriding fact: 1Password is a productivity enhancer, it should be only as intrusive as necessary to get the job done, and it should speed up your workflow. The old extension did all that in spades, the new extension feels like too much emphasis was placed on "pretty" and not enough on "functional."

EDIT: What's funniest of all is that I've reluctantly avoided using Chrome on my Mac, because I felt that the 1password extension was so weak -- and the GUI changes were so unfortunate. Now that they've been incorporated into the Safari extension, I guess I can give Chrome another shot.

khad · July 2011

Those of you who gave them, thank you for the compliments! We really appreciate them, and we thank you for taking the time to post about the new Safari 5.1 extension.

[quote]Please, Please bring back the contextual menu to the Safari header.[/quote]

[quote]It was also great to be able to access via the contextual menu, which is now also gone.[/quote]

As well as being [url="http://help.agilebits.com/1Password3/contextual_menu.html"]mentioned in the User Guide[/url] as a [url="http://help.agilebits.com/1Password3/troubleshooting_safari_5.1.html#other_known_issues"]known issue[/url], I have also addressed the contextual menu above a couple times. Thanks for letting us know you would like to see this as well!

[quote]I'm disappointed that I can no longer click "never for this site"[/quote]

This is likewise on our radar. Thanks for the reminder!

[quote]I used to hit Cmd+\ and have a nice drop down with my 3 usernames for Google (as an example). Now, I have a popup box, I need to move my mouse to the other side of the screen...??[/quote]

Please read above. [url="http://help.agilebits.com/1Password3/single_keystroke_login.html"]Single-keystroke login[/url] is on the way, and you don't have to use a pointing device unless you prefer that. The new Safari 5.1 extension supports a [url="http://help.agilebits.com/1Password3/keyboard_shortcuts.html"]full range of keyboard shortcuts[/url], so it can be operated completely via the keyboard. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

As has been mentioned previously, we are now using the native Safari extension APIs which allow us to provide a much richer experience in the extension than ever before. This also means that as we update the extension, you will automatically get the new versions without having to update the main 1Password application. That's right. You won't have to do anything to get the Safari extension updates as we roll them out. (And there are [b]many[/b] on the way!) <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_wink.png' class='bbc_emoticon' alt=';-)' />

Keep the feedback coming!

adatech · July 2011

[quote name='khad' timestamp='1311192168' post='32457']

Those of you who gave them, thank you for the compliments! We really appreciate them, and we thank you for taking the time to post about the new Safari 5.1 extension.

[/quote]

Are there any plans to make the overlay window movable? It blocks up a huge amount of the screen that might contain important info necessary for something like the strong password generator.

petvas · July 2011

I have to agree with most posters here. I must say first that I love 1Password and have been using it for many years. The new extension is pretty much useless to me. Most of my logins do not work as before. Having to disable autofill in Safari is also very annoying. HTML authentication is still not supported and despite having autofill in Safari disabled, I get prompts from 1Password to save logins that have already been saved.

It is a total mess for the moment. I am so annoyed, I had to revert to Lastpass, which at least works much better in Safari!

I am sorry to say that, but if you don't solve all these issues asap, I don't see me using 1Password in Safari anymore. I just can't. Sorry!

jon123 · July 2011

Can you make the popup come up near the current mouse position? I personally have the command-\ set up as a custom gesture on my trackpad so it'd be nice if the popup came up right at the mouse position (like the old contextual menu).

[Deleted User] · July 2011

[quote name='adatech' timestamp='1311192593' post='32458']

Are there any plans to make the overlay window movable? It blocks up a huge amount of the screen that might contain important info necessary for something like the strong password generator.

[/quote]

It's not something we're ruling out, adatech, I know our developers and designer are looking into ways to try to make the new interface as flexible as possible. I think our primary goal, at the moment, is to restore functionality that's missing from the previous implementation.

[quote name='petvas' timestamp='1311192661' post='32459']

I have to agree with most posters here. I must say first that I love 1Password and have been using it for many years. The new extension is pretty much useless to me.[/quote]

That really sucks, petvas, we never wanted the new extension to become a hinderance to people, we truly want to give you the best 1Password experience possible.

[quote]Most of my logins do not work as before [/quote]

Are they not filling at all, or are you seeing weird behaviour where the page refreshes instead of logging you in?

[quote]HTML authentication is still not supported[/quote]

The HTTP Authentication window isn't available to us via Safari's native APIs, without that there's just no way the current extension can work with HTTP Auth. We are looking into other solutions, but I can't promise when they'll be available.

[quote]despite having autofill in Safari disabled, I get prompts from 1Password to save logins that have already been saved.[/quote]

Have you disabled all AutoFill options, it should just require 'Usernames & Passwords' to be disabled but we've found some users still experience problems. We are working to fix this issue, it appears to be a conflict and all being well we can find a solution.

[quote]It is a total mess for the moment. I am so annoyed, I had to revert to Lastpass, which at least works much better in Safari!

I am sorry to say that, but if you don't solve all these issues asap, I don't see me using 1Password in Safari anymore. I just can't. Sorry![/quote]

No, we're the ones who should be saying sorry here. We can't apologise for the fact that we've had to move to a native extension, but we can apologise that it's not living up to what the former implementation offered.

As Khad has noted, we're working hard to resolve issues, add functionality where we can and to try to get the best possible experience. We are going to face limitations with this new way of Safari integration, but I'm sure everyone can agree that having support that we're actively working on is better than having no support at all for Safari in Lion, which would have been the case if we'd not made this switch.

Thanks for everyone's feedback, we're listening to everything you're saying, we want a lot of the features you're asking for too, after all everyone here is a 1Password user too.

terryzx · July 2011

I have to say that I really DISLIKE this new interface action also

manikje · July 2011

Hi,

Is it just me, or is the login screen in Safari under Lion really ugly? I feel that 1Password is really falling into the design pour le design trap. I wasn't happy with the, if I may say, infantile look of 1Pwd 3.0 (it looks like a kids' toy safety deposit box), and now this is being carried into Safari. What was wrong with the old sober version?

ContinuIT · July 2011

I don't think there's any doubt that the users who have bothered to post on this forum are just like me and loved 1Password pre Safari 5.1 and Lion. I just upgraded to Lion / 5.1 (so that I can do some testing for corporate clients that want to upgrade). Some of those clients use 1Password and I can tell you off the bat, they won't upgrade to Lion because of this. The biggest problem is not that it doesn't work, it's the sheer frustration at seeing an app which has been such an integral part of daily browsing no longer working. It's comparable to taking the wheels of a car and expecting people to drive. Sure the car will move but it's a terribly crappy ride without those wheels.

I sincerely hope that this gets fixed, and soon. I want my wheels back!

bepeacock · July 2011

[quote name='adatech' timestamp='1311192031' post='32456']

I have to agree, this is a major step backward for what was, in my opinion, a masterpiece on OS X.

My major complaints:

1) Single keystroke login

Old: I hit Cmd+\ and the webpage automatically logged in.

New: Now, I have to select a login from a popup and then hit Enter. This adds additional steps for no apparent reason, especially for sites with only one saved login.

[/quote]

I love 1Password and it my absolute must-install first app on any OSX, iOS, or PC device. When I upgraded to Lion and it told me I needed to install the Safari extension, I was like "huh, thought I was up to date". But now I see the functionality has completely changed, and I understand from previous posts that there are some API changes that forced some issues, but as adatech said above, this is the one thing I'm REALLY scratching my head over. Before, I can Cmd+\ and get an immediate fill-in of my info. Now I have to select and hit enter? HUH?!!??

Also, maybe I'm missing something...I haven't played with it yet, but when I just created this account to post here, it never asked me to save my info or create a new login or anything. So now I've got to figure out where to create a new login since the prompt wasn't there. Hopefully I can edit this in a few minutes to say I figured it out. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

Now....if I can just get used to this dang inverted scrolling. Haha....

Edit: Okay well when I signed in again, it did prompt to save the site, but the options to tag it are gone? Had to go in to the app and edit the file. And all that to say, I don't want to detract from the REAL point of my post, which is my criticism of the new popup window when trying to sign-in to a site. Really hope the extra steps go away and CMD+\ returns to automatically fill in.

thightower · July 2011

Please stay tuned for future updates the updated faq page has more info on the new extension.

[url="http://help.agilebits.com/1Password3/faqs.html"]http://help.agilebit...word3/faqs.html[/url]

[url="http://help.agilebits.com/1Password3/contextual_menu.html"]http://help.agilebit...xtual_menu.html[/url]

One of the best places for updates are [url="http://blog.agile.ws/"]http://blog.agile.ws/[/url]

[Deleted User] · July 2011

[quote name='ContinuIT' timestamp='1311202866' post='32489']

I don't think there's any doubt that the users who have bothered to post on this forum are just like me and loved 1Password pre Safari 5.1 and Lion. I just upgraded to Lion / 5.1 (so that I can do some testing for corporate clients that want to upgrade). Some of those clients use 1Password and I can tell you off the bat, they won't upgrade to Lion because of this. The biggest problem is not that it doesn't work, it's the sheer frustration at seeing an app which has been such an integral part of daily browsing no longer working. It's comparable to taking the wheels of a car and expecting people to drive. Sure the car will move but it's a terribly crappy ride without those wheels.

I sincerely hope that this gets fixed, and soon. I want my wheels back!

[/quote]

Hi ContinuIT,

I'm really sorry to hear this is going to stop some of your clients from upgrading to Lion, we really didn't want the new extension to become a show-stopper, of course a real show-stopper would have been to have no Safari support at all in Lion.

I know this may sounds like an excuse, but rather than taking your wheels away, we've effectively given you a new car because the engine for the old car was discontinued by the manufacturer. What I mean by this is that, as we've mentioned, we've had to start from scratch with a brand new Safari extension, it shares no code with the original extension and uses the new form-filling engine we started work on with Chrome.

Yes, in an ideal world we'd have just kept the old extension in Safari 5.1, but with the removal of scripting additions from Lion, it just wan't possible. Incidentally, this removal was part way through the development of Lion, I think if it'd been removed from the first developer preview, we may have been in a better position than we are right now. That's not casting any blame on anyone, by the way, I just wanted to say that we really have had to make a huge change here.

We're working hard to tune the new car, put some fantastic new wheels on it, give it a fantastic paint job and make it something you'll be proud to drive. Under the hood of the new extension is a lot of power, and we hope everyone will come to love this once we can get some of the initial issues resolved.

[quote name='bepeacock' timestamp='1311204379' post='32503']

I love 1Password and it my absolute must-install first app on any OSX, iOS, or PC device. When I upgraded to Lion and it told me I needed to install the Safari extension, I was like "huh, thought I was up to date". But now I see the functionality has completely changed, and I understand from previous posts that there are some API changes that forced some issues, but as adatech said above, this is the one thing I'm REALLY scratching my head over. Before, I can Cmd+\ and get an immediate fill-in of my info. Now I have to select and hit enter? HUH?!!?? [/quote]

Thanks for the kind words bepeacock, I think a lot of people's frustration here is because they do love 1Password so much. Let me say again that everyone here at AgileBits loves 1Password too, it's not just something we work on and support, it's something we use every day ourselves, we wouldn't be doing this if we didn't love the product and want to give you, our users, the best experience we can.

Back to the issue at hand, single-keystroke login via Command + \ is something we're working hard to bring this back, and believe me I'll be whipping the developers until they do! It's worth mentioning that when we first released our Google Chrome extension it had the same limitation, but we were able to find a workaround for this, now I'm not a developer, I don't know anything about Safari's extensions framework beyond what our developers tell me, but we're hopeful that we can find a similar solution for the Safari extension.

All we ask is for a little patience, I know it's frustrating to hear that, but please know the team are working incredibly hard to improve feedback.

[quote]Edit: Okay well when I signed in again, it did prompt to save the site, but the options to tag it are gone? Had to go in to the app and edit the file. [/quote]

We need to fix this, I agree, again the main aim was to get saving of Logins actually working, we can add to this to bring back as much functionality as we possibly can.

[quote]Now....if I can just get used to this dang inverted scrolling. Haha....[/quote]

Honestly, it took me a while but after running the Lion developer previews for quite some time, I've gotten used to it. The best way to think about it is that you're scrolling the content not the window, once you get that mindset, it feels amazingly natural.

adatech · July 2011

Another comment / suggestion:

Previous versions of the extension, IIRC, would suggest a name based upon the primary domain of the website you were on (https://apples.sauce.com would suggest as "sauce.com" for the name). Now, it seems to be pre filling the entire subdomain + domain.

This to me, at least, seems less than desirable. If I want to find my American Express login, I don't want to scroll to "H" (for "home.americanexpress.com") but rather to "A" (for "americanexpress.com"). I know it can be changed, but am I wrong in thinking this is different across the versions? Or am I just being insane and remembering wrong?

ccwking · July 2011

One of the first things I found I didn't like in 1Password when I upgraded to Lion today and reset my extensions on Safari, Firefox etc, that I noticed when I load 1Password I can not view the saved passwords by 'Folder'? I had all my password ids sorted by folders, and credit cards under Credit Cards, banks under a folder called banks etc etc. Is there no way to restore this layout under 1Password? Can't easily find anything the way they are listed at present? Sorry if this was already asked or mentioned, but maybe its possible and I am missing the settings? This to me was a quick easy way to manage my types of passwords and I dont like this new folder layout. I love 1Password, to me its a brilliant product and a lifesaver.... keep up the good work! and hope you can help <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/biggrin.gif' class='bbc_emoticon' alt=':D' />

tarredlog · July 2011

Having major problems with upgrade to Lion today. You installed 3.6.5.Beta-23 on my computer.

1) cmd-\ only work if you are on a page that has a saved login. I reinstalled 1Password extension with same effect.

2) cmd-opt-\ does not work. Period. I read you can remap this character string in preferences. Which preferences are you talking about because it isn't in the main 1Password preferences that I can see and I cannot find any specific preferences for the Safari extension.

3) So far I've found one saved password that doesn't fill using the extension. It is an internal NAS. I can go to All Logins and choose it, the page loads, but won't insert the username and password. When I do cmd-\, I am told there are no saved passwords for the site. I just selected it out of the list of all logins! I have tried resaving the login. I have tried clearing the cache and rebuilding the data file. Nothing works! https://192.168.1.101:5001/webman/index.cgi is my internal address that is stored in 1Password for the login. This is the web interface for a Synology NAS.

4) Go & Fill used to open a new tab and go and fill. Now it just over-rides the current tab. If I open a new tab into Top Sites and press cmd-\ I just get a sound and no 1Password pop-up.

5) As already stated by others, I have come to rely on my tags for quickly finding logins. Very disappointed they are gone.

6) I have logins for many gmail accounts. It is now impossible to quickly get to the one I need at the bottom of the list.

brenty · July 2011

[font=arial, verdana, tahoma, sans-serif][size=2][font=arial, verdana, tahoma, sans-serif][size=2]Hey guys! Just to be clear, [b]this is a beta[/b]. Since it is pretty solid now, [b]s[/b][color=#1C2837][size=2][b]ingle keystroke login[/b], [b]contextual menu[/b], autosave "[b]never for this site[/b]", and [b]general performance enhancements[/b] are our [b]top priority[/b].[/size][/color][/size][/font][font=arial, verdana, tahoma, sans-serif][size=2][size="3"][color="#1C2837"][size=2]

[/size][/color][/size][/size][/font][font=arial, verdana, tahoma, sans-serif][size=2][quote name='dannyt' timestamp='1311185740' post='32444']

Removing the contextual menu from the Safari v5.1 header is just such an uncharacteristic move from your company . Every other update brings improvements and ease of use but this one PITA update sets your application back to the stone age. For too many reasons to list here, Please, Please bring back the contextual menu to the Safari header.

[/quote]

[/size][/font][font=arial, verdana, tahoma, sans-serif][size=2]This wasn't entirely our decision. Apple decided that scripting additions are out for Safari 5.1 and Lion, so we had to move to the Safari extension API. While it was a setback as far as starting over, our goal is to implement things like the contextual menu in a future release. While it is still early days and it may not feel like it right now, we will get there eventually, and this affords us some exciting new possibilities, both for us and you fine folks. Being able to provide fixes and implement improvements and then quickly get updates to you guys -- automatically -- will, I believe, prove to be an even greater benefit in the long run. This is still a beta, and we are constantly refining it. At this point, it is pretty stable, and now we can focus on making it feature-complete. [b]And when we fix the thing that has been driving you nuts, it will just start working. You won't have to do a thing.[/b] [img]http://forum.agile.ws/public/style_emoticons/default/cool.gif[/img][/size][/font][/size][/font][font=arial, verdana, tahoma, sans-serif][size=2]

[/size][/font][font=arial, verdana, tahoma, sans-serif][size=2][quote name='A User' timestamp='1311188161' post='32449']

I agree wholeheartedly; for me I'm disappointed that I can no longer click "never for this site" when logging in somewhere (now I have to click the X every time I log in, or manually go and add each site to the "avoid autosave" list) and there seems to be a lot more clicking/maneuvering to access the 1P menu in Safari. In short, this extension makes me want to pull my hair out!

[/quote]

[/size][/font][font=arial, verdana, tahoma, sans-serif][size=2]It definitely takes some getting used to, but using the arrow keys to select the desired Login is actually faster in many cases. We are working on the "do not offer to save" functionality, and chances are that when it is implemented, you won't even notice right away, because the extension will be updated automatically and 1Password will just stop prompting you to save Logins it already has. For now, keep your hair! We're on the case! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/wink.gif' class='bbc_emoticon' alt=';)' />[/size][/font]

[quote name='lordmuggins' timestamp='1311189049' post='32450']

I used to hit Cmd+\ and have a nice drop down with my 3 usernames for Google (as an example). Now, I have a popup box, I need to move my mouse to the other side of the screen...??

[/quote]

Welcome to the forums, lordmuggins! Actually, you can just use the arrow and Return keys to select and fill the desired Login. And if you use the keyboard shortcut ( [b]⌘ \[/b] by default) to bring up the 1Password menu in the first place, you don't have to move the mouse at all! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

[quote]

And on some sites, I simply don't know if I have a saved username. I used to Cmd+\ anyway and if there was nothing, I just got a beep sound. Now I get a popup.. that I have to X

[/quote]

Point taken. We definitely plan to make it less intrusive as time goes on. This is, after all, a beta still. Ideally, if you have a single Login saved for a site (or none at all), we don't want the popup getting in the way unnecessarily.

[quote]

Sorry guys, this is a MAJOR step backward.

[/quote]

I completely understand why you feel that way. I HATED our Chrome extension at first. It will take us some time to get the feature set back to where the old extension was (we had years to refine it), but it will be much easier and faster for us to do so because [b]updates can now happen transparently, without having to update the main 1Password application at all[/b]. This means that UI, functionality, and even form filling fixes will get to you faster and more often. So, while it may feel like a step backward at the moment, going forward this will make it much more efficient to incorporate changes and fixes that result from direct feedback from you and the rest of our awesome customers. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

[quote]

If it's not fixed asap, I'm getting rid of this. Who the heck made this decision, seriously? How on earth did this one pass thru the works??? I don't get it. It's so un-thought out

[/quote]

Hopefully, you understand now that this is just not the case. And if you don't, well...we will just have to prove it to you one day at a time! A lot of thought has gone into this, and you ain't seen nothin' yet. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/wink.gif' class='bbc_emoticon' alt=';)' />

I agree that it is very "in your face", and that can be a bit off-putting. 1Password fills much better at a great many sites, though (in some cases where it couldn't at all previously).

Thanks so much for your passion and feedback, everyone. We are listening. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

Safari 5.1 Extension Feedback

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