1Password ONLY from App Store?

davebarnes

I just read that going forward, 1Password will only be available from the AppStore?

I hope this is NOT true.

I bought a family pack for very good reasons.

I store my 1P data in a place of my choosing so that I have control of my data.

Ben

Hi Dave,



1Password 4 will be a Mac App Store exclusive, yes.



The purchase from the Mac App Store purchase can be used on multiple computers, similar to a family license:

http://support.apple.com/kb/HT4461

(FAQ #1)



Your data is still only stored on your computer, unless of course you use Dropbox to sync.



Ben

reallypisseduser

Congrats! By making a great program accessible only on the Mac App Store, you've made it useless!

Ben

[quote name='reallypisseduser' timestamp='1315503208' post='45443']

Congrats! By making a great program accessible only on the Mac App Store, you've made it useless!

[/quote]



Hi,



I've edited your post to remove the name calling. We don't allow that here. Thanks.



I'd be interested in hearing what specifically about the Mac App Store makes 1Password useless to you?

anbacon

What I am trying to figure out is why I would have to buy this AGAIN from the app store when I already own it. Is there no way to simply "change" over to the app? Thanks.

Ben

[quote name='anbacon' timestamp='1315503398' post='45448']

What I am trying to figure out is why I would have to buy this AGAIN from the app store when I already own it. Is there no way to simply "change" over to the app? Thanks.

[/quote]



Correct. That wasn't our decision, that is a limitation of the Mac App Store. To make up for it, we're including a free upgrade to version 4 for anyone who buys 1Password 3 from the MAS. That's a pretty good deal, at 50% off.

bepeacock

anbacon, as I understand it, if you'll go ahead and purchase now at the 50% off, you'll be saving on version 4.0, which you'll get free by buying now. Otherwise, you'll have to pay for the full price for 4.0 when it is released. So save now or buy later...either way, you'll have to pay if you want 4.0.

Ben

[quote name='bepeacock' timestamp='1315503566' post='45451']

anbacon, as I understand it, if you'll go ahead and purchase now at the 50% off, you'll be saving on version 4.0, which you'll get free by buying now. Otherwise, you'll have to pay for the full price for 4.0 when it is released. So save now or buy later...either way, you'll have to pay if you want 4.0.

[/quote]



Correct. Thanks for the assist bepeacock!

d00by

If I continue using the agile store version, will it sync without issues with future versions of the iOS version?



Will I need to upgrade to v4 in the future in order to be able to sync with future upgrades of iOS version?





Sent from my iPad

davebarnes

Not happy about this.

Some programs are suited for the AppStore and some are not.



1. Programs which do NOT have frequent updates are. Those which are updated (beta versions anyway) almost daily are not. The delays for the AppStore are extremely annoying.



2. Programs that store data (e.g., 1P) are NOT while those that don't (e.g., Pages) are.

Ben

[quote name='d00by' timestamp='1315504084' post='45457']

If I continue using the agile store version, will it sync without issues with future versions of the iOS version?



Will I need to upgrade to v4 in the future in order to be able to sync with future upgrades of iOS version?





Sent from my iPad

[/quote]



I can't comment too much on the future -- a lot of those decisions simply haven't been made yet. We always recommend using the most up to date versions if at all possible.



I will say that it is possible that in the future you will need a new desktop version to sync with a new mobile version.

anbacon

[quote name='bwoodruff' timestamp='1315503489' post='45449']



Correct. That wasn't our decision, that is a limitation of the Mac App Store. To make up for it, we're including a free upgrade to version 4 for anyone who buys 1Password 3 from the MAS. That's a pretty good deal, at 50% off.

[/quote]



Thanks! That makes sense and helps me make a decision.

anbacon

[quote name='bepeacock' timestamp='1315503566' post='45451']

anbacon, as I understand it, if you'll go ahead and purchase now at the 50% off, you'll be saving on version 4.0, which you'll get free by buying now. Otherwise, you'll have to pay for the full price for 4.0 when it is released. So save now or buy later...either way, you'll have to pay if you want 4.0.

[/quote]



Thanks for the insight here. Makes good sense.

leicaman

[quote name='bwoodruff' timestamp='1315503306' post='45445']



Hi,



I've edited your post to remove the name calling. We don't allow that here. Thanks.



I'd be interested in hearing what specifically about the Mac App Store makes 1Password useless to you?

[/quote]



Well, I'll add my 2 cents.



1: I cannot use it at work legally, because the only way to get it is the Mac App Store. And the Mac App Store specifically prohibits my accessing the Mac App Store in enterprise environments. Did you think about that?



2: There are limitations on how to sync the data. Lots of enterprise situations block such connections such as Dropbox, iDisk (soon to be defunct anway) and WebDAV or FTP situations.



3: It's just doesn't make any sense that you're doing it exclusively. Lots of other companies allow both the Mac App Store and they also provide access to the files for download for those people who either choose to do it that way, or who cannot legally use the Mac App Store.



4: Updates. And all the other restrictions that the MAS uses. I get a lot of apps from the MAS. But 1Password and that kind of app I much prefer to get on the Internet.



This really does restrict access to the application in an artificial way. And it really makes me wonder about the long-term viability of the Mac platform if this kind of thing becomes more common. It reduces choice, it makes things cost more in some cases and you even have to bend over backwards to avoid offending people who bought the application recently. I have been updating immediately when given the chance for several years. I've been a big booster of 1Password, telling people that this is the #1 utility that will make their online lives better. Now I'm beginning to rethink whether I should continue to be a vocal supporter, and start looking for a more flexible replacement.



This is just such a bad decision on AgileBits part in the long run that it's really disappointing.

JOeMTC

I have to put my vote in for [i]against[/i] using the MAS for 1Password. If the exclusivity of the MAS is going to be used, there needs to be a well thought out process for those using the AgileBits store version working along side the MAS version.



Thank you again for an awesome product and great customer support.



In whatever decisions you make for the future of 1Password, as I'm sure you do already, ask yourself, "Will this be better for our loyal customers and also for new ones?"





On a totally different note, @leicaman, cool user name!





JOe

rr0ss0rr

I don't see an issue with utilizing the MAS version .. but do wonder how people will be able to test Beta releases

ctt1wbw

How difficult would it be to transfer serial numbers to the App Store? I think a few apps have done that. I'd like to get the app from the App Store, but I think it's too much of an issue to have you refund me my purchase and then purchase the app again. It's not like climbing Mt. Everest difficult, but still.

epogue

[quote name='davebarnes' timestamp='1315504506' post='45462']

2. Programs that store data (e.g., 1P) are NOT while those that don't (e.g., Pages) are.

[/quote]

Why exactly? The Mac App Store does nothing to compromise the data stored on your computer. You can still sync through Dropbox. You can still keep the file all snug in your Application Support folder. How the app is distributed makes no difference.









[quote name='ctt1wbw' timestamp='1315507050' post='45512']

How difficult would it be to transfer serial numbers to the App Store? I think a few apps have done that. I'd like to get the app from the App Store, but I think it's too much of an issue to have you refund me my purchase and then purchase the app again. It's not like climbing Mt. Everest difficult, but still.

[/quote]

You'd have to pay for the upgrade from v3 to v4 anyway. The $19.99 offering currently on the store is akin to the upgrade price of 1Password.

Ben

[quote name='ctt1wbw' timestamp='1315507050' post='45512']

How difficult would it be to transfer serial numbers to the App Store? I think a few apps have done that. I'd like to get the app from the App Store, but I think it's too much of an issue to have you refund me my purchase and then purchase the app again. It's not like climbing Mt. Everest difficult, but still.

[/quote]



Hi there,



Welcome to the forums. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



I do not believe this is possible. If you've found an app that has done it, please send me a private message or email support@agilebits.com, but as far as I know the MAS does not allow that.



If you've purchased within the last 30 days, we can refund your purchase so you can buy from the MAS at no additional expense. If not, you're still getting 1Password 4 at half price. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



Thanks for the assist epogue. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/biggrin.png' class='bbc_emoticon' alt=':D' />



Ben

binarynomad

Ummmm I would like to put in my vote [u][b]against[/b][/u] going to an App Store ONLY distribution. The two primary reasons are:



1) I have multiple clients that store user install apps in a separate folder then the default "Applications" folder. This allows us to easily migrate the users personal Apps to another profile and or computer. As far as I can tell, purchases done through the App Store have a fixed install location (so they can be updated easily?).



2) We have entire Mac labs that are not connected to the Internet (security reasons for county jails) so all installs are done either (a) through manual copying and installing from internal private shares, or (<img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/cool.png' class='bbc_emoticon' alt='B)' /> facilitated through the internal Mac Server (such has OS patches).



What benefit do you get by using only using the App Store?

F451

<img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_sweating.png' class='bbc_emoticon' alt='(sweat)' />

Ben

I'm very sorry to hear that, F451. We very much enjoyed your company.

Ben

[quote name='binarynomad' timestamp='1315508502' post='45545']

Ummmm I would like to put in my vote [u][b]against[/b][/u] going to an App Store ONLY distribution. The two primary reasons are:



1) I have multiple clients that store user install apps in a separate folder then the default "Applications" folder. This allows us to easily migrate the users personal Apps to another profile and or computer. As far as I can tell, purchases done through the App Store have a fixed install location (so they can be updated easily?).



2) We have entire Mac labs that are not connected to the Internet (security reasons for county jails) so all installs are done either (a) through manual copying and installing from internal private shares, or ( <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/cool.png' class='bbc_emoticon' alt='B)' /> facilitated through the internal Mac Server (such has OS patches).



What benefit do you get by using only using the App Store?

[/quote]



I can certainly appreciate both situations. I don't have all the answers at this point (we were just accepted into the MAS last night) but hopefully we can work around both issues.

nachalnik

If I were writing this on paper, it would no doubt be tear stained. I've used 1PW for a long time and it is only one of a very few applications that I would gladly pay full price for a major upgrade rather than worry about upgrade pricing (I have multiple single and multiple family licenses from various versions). A move to the MAS, however, may end this relationship with 1PW. First, I have no intention of upgrading from SL to Lion until forced to do so. Lion offers NOTHING for me, it does, however, bring with it a number of problems and inconveniences. Secondly, like many others, I am not a fan of the MAS. I realize that things change. Decisions made by Apple tend to influence decisions made by you and other software developers. I am sure that you will gain some new customers via MAS sales .... on the other hand, I am equally sure, you will lose some longtime loyal customers by making this a MAS only software distribution method.

Ben

I'm really sorry to hear that nachalnik. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/sad.png' class='bbc_emoticon' alt=':(' />



Out of curiosity, what is it about Lion and the MAS that prevents you from using them?

nachalnik

[quote name='bwoodruff' timestamp='1315513701' post='45617']

I'm really sorry to hear that nachalnik. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/sad.png' class='bbc_emoticon' alt=':(' />



Out of curiosity, what is it about Lion and the MAS that prevents you from using them?

[/quote]



1. As I said, Lion offers nothing for me over SL. The loss of Rosetta, while not a show stopper, is inconvenient for me as I tend to help people in my small town with Mac issues. Those people use everything from 7.6 to 10.6. Even though I am retired and have the time to fire up one of my older computers to open a particular file sent to me that I open in SL ..... it is inconvenient. A large number of folks I know still use Tiger and still send me AppleWorks files (among other PPC only apps) .... because that's what they know how to use. It's much easier to open the file in SL (Rosetta) than firing up one of my PPC machines. Frankly, I don't need, nor do I care for, much of the eye candy incorporated into Lion. SL does what I need. I will probably not find a valid reason to upgrade to Lion (or higher) until my main Web browsers no longer support SL.



2. Maybe it's just my age .... or the fact that I've been using Apples/Macs exclusively since 1980 (anybody remember the TEMPEST shielded Apple II Plus developed by Georgia Tech Research Institute for U.S. Army?). Anyway, I prefer to have control over everything I install on my systems. I don't use software update as I prefer to download an application package, install myself, and then archive the package on a software archive hard drive should I need to conveniently do a reinstall or downgrade. Therefore, I don't really care for the MAS delivery method. I sit here trying to think of the hoops I would have had to jump through if the MAS was the delivery system for 1PW when FF6 was released and your new extension method was implemented. I found that the extension and FF6 was giving me nothing but problems with sites I frequent that 1PW would no longer fill in log-in info. My decision was to just downgrade to FF5 and 1PW 3.7.5 until I decided a course of action. That took all of a few minutes. Since the MAS only retains and installs (reinstalls) the most current version available .... downgrading would have taken me much longer (even if possible .... I say this because I have never tried to save current versions of the few MAS delivered apps I do have for future use as a downgrade).



Bottom line for me is that I would rather download an application / application package from the developer, self-install and then archive that downloaded app/package. And, as I said in my original post .... I, for one, don't mind paying full price for a major release of a superb application. 1PW is one of only three apps that I own about which I can make this statement.



Finally, I quickly looked (and I stress - quickly) around but have not found and I saw no mention as to what will change in 1PW4 code with would make it only run on Lion .... or is it just because Apple will only permit its download to Lion systems? Shame ..... was forced to keep my Macs running Tiger with 1PW2 .... but fully understood and accepted that. Looks like I will be forced to keep my 1 - 2 yr old Macs running SL with 1PW3 ... but have a hard time accepting that.



To be fair ... I am sure that there are many folks out there who have to have the newest stuff. Personally, I don't iPhone, iPod, iPad and have no intention of getting lost in the Clouds. As much as I enjoy SL, if it were not for the fact that my primary browsers support 10.5+ and/or Intel ..... I would still be using one of my Tiger systems.



Sorry if I've rambled .... but my mind tends to wander more and more often these days.

darwinosx

This is a terrible way to treat your customers. You are telling us to take it or leave it. Bad timing too after all the Lion/Safari extension issues. You have obviously not thought this through at Agile and are clearly totally unconcerned with how this will affect your customers. But hey, as long as its convenient for Agile right?

I'm a longtime user and have recommended 1Password to many people. I have purchased the Mac, iPad, and iPhone versions. I'm betting you figure that people like me will just have to lump it or leave it as it will be too difficult to switch.



We will see about that.



"Positive Experience Architect" ? Yeah, right.

shinratdr

What in the MAS guidelines requires axing the saving of Master Passwords to the keychain? There are just too many big changes to just disregard people's concerns and say "sorry to see you go". How about actually listening to the feedback you're getting? The MAS is good but just not feature complete for this sort of app. Why rush it? And if you must rush it, why screw over all existing users in the process? Just continue to maintain the non-MAS branch.



From what other developers have written about this process on their blogs, maintaining two versions is not that big a deal. As someone who has converted 5 people to 1Password and owns $100+ worth of 1Password licenses across Mac, Windows and iOS, I feel like you guys simply don't care that people are concerned and it's driving me crazy.



Is it too much to ask to get a reply from someone new? I don't feel like "bwoodruff" really cares or has any ability to change anything. This is a REAL issue AgileBits, stop jerking us around.

hmurchison

[quote name='nachalnik' timestamp='1315513600' post='45614']

If I were writing this on paper, it would no doubt be tear stained. I've used 1PW for a long time and it is only one of a very few applications that I would gladly pay full price for a major upgrade rather than worry about upgrade pricing (I have multiple single and multiple family licenses from various versions). A move to the MAS, however, may end this relationship with 1PW. First, I have no intention of upgrading from SL to Lion until forced to do so. Lion offers NOTHING for me, it does, however, bring with it a number of problems and inconveniences. Secondly, like many others, I am not a fan of the MAS. I realize that things change. Decisions made by Apple tend to influence decisions made by you and other software developers. I am sure that you will gain some new customers via MAS sales .... on the other hand, I am equally sure, you will lose some longtime loyal customers by making this a MAS only software distribution method.

[/quote]



Far too melodramatic and predictable. The minute you waxed on about how you'd pay FULL price in support Agile I knew the passive-agressive stance was coming. 1Password 4 is going to be MAS only. Agile hasn't stated when that's coming....it could be many months which would give you time to move to Lion at a reasonable pace.



You're not a loyal Agile customer as you pretend to be. I just purchased 1Password for from the MAS store. I like their product and I don't get consumed with silly politics and faux outrage over a distribution method. Just bought my 4th license for 1password and I will continue to extol their features when fair-weather fans such as yourself have moved on to your next target to unleash your boorish and passive aggressive tendencies on.

shinratdr

[quote name='hmurchison' timestamp='1315517343' post='45681']You're not a loyal Agile customer as you pretend to be. I just purchased 1Password for from the MAS store. I like their product and I don't get consumed with silly politics and faux outrage over a distribution method.[/quote]



I have no problem with the distribution method personally, I just won't support axing features that I and other people use every day in 1Password to achieve it. The extensive list of changes shows that the MAS just isn't suited for 1Password. Offer it as an option to gain exposure, that's fine. Make it exclusive and ruin the experience for existing customers? That's bad.

johnnywoz

[quote name='leicaman' timestamp='1315505900' post='45495']



Well, I'll add my 2 cents.



1: I cannot use it at work legally, because the only way to get it is the Mac App Store. And the Mac App Store specifically prohibits my accessing the Mac App Store in enterprise environments. Did you think about that?



2: There are limitations on how to sync the data. Lots of enterprise situations block such connections such as Dropbox, iDisk (soon to be defunct anway) and WebDAV or FTP situations.



3: It's just doesn't make any sense that you're doing it exclusively. Lots of other companies allow both the Mac App Store and they also provide access to the files for download for those people who either choose to do it that way, or who cannot legally use the Mac App Store.



4: Updates. And all the other restrictions that the MAS uses. I get a lot of apps from the MAS. But 1Password and that kind of app I much prefer to get on the Internet.



This really does restrict access to the application in an artificial way. And it really makes me wonder about the long-term viability of the Mac platform if this kind of thing becomes more common. It reduces choice, it makes things cost more in some cases and you even have to bend over backwards to avoid offending people who bought the application recently. I have been updating immediately when given the chance for several years. I've been a big booster of 1Password, telling people that this is the #1 utility that will make their online lives better. Now I'm beginning to rethink whether I should continue to be a vocal supporter, and start looking for a more flexible replacement.



This is just such a bad decision on AgileBits part in the long run that it's really disappointing.

[/quote]



I have to agree with this entirely. Many corporations limit internet access in various ways, most notably to many of the useful services such as DropBox, MAS, iTunes, youTube, Facebook, etc. Therefore by offering ONLY one location (that is restricted by many COs) for obtaining a wonderful security application such as 1P will inherently limit sales of 1P.



I second the vote that AgileBits should continue to offer 1P on the web in addition to MAS.