This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.
1Password ONLY from App Store?
Comments
-
[quote name='shinratdr' timestamp='1315954101' post='48722']
I'm sorry but this is extremely disingenuous and you know it. Your OWN FAQ lists plenty more problems and feature removals.[/quote]
This was off of the top of my head. It appears that I really screwed up in putting together that list. Obviously I should have referred to the FAQ.
[quote]
What about saving your Master Password to the keychain & the Logins Bookmarklet? I've switched to the MAS version and I'm regretting it because of the loss of those two features.[/quote]
Thanks for the corrections (and you scolding of me is well merited). I guess we all (well at least me) show our bias. I've disliked those features, so I forgot to miss them. The Login Bookmarklet will be missed by many people, but it really wasn't up to the security standard of the rest of what we do, and we could find no way to fix that. So I'm afraid that this is the consequence of an over all security improvement.
I would be curious to know how and why you used the "Never prompt for master password" option. That really isn't something that I tend to expect our power users to make use of. The more we understand how people are using 1Password and these features, the better we can accommodate.
I would also like to know how you and others think that option should interact with locking 1Password from the browser extension. Some people (me, for example) felt that explicitly locking the data really should lock the data everywhere irrespective of the setting of that feature; others felt that "Never prompt..." should do exactly what it says, without exception. As you use the feature, I'd be interested to hear who you think it should behave. Particularly if we ever restore it.
[quote]"No more Update configuration options"? Way to gloss over the axing of the Beta program[/quote]
Believe me, we miss the Beta program more than you do. I think that if any one thing has us reconsider the MAS-only plan, it will be this.
[quote]I have to reset or lock & unlock the new 1Password Helper every day, and now I have to do it through Activity Monitor thanks to this feature removal.
[/quote]
Do you mean kill and restart? Have you reported this elsewhere? Did you have to use "Restart Agent" prior to the MAS version? Obviously if we find that a significant number of users require this, we will look at bringing it back.
I'm really sorry that I ignored valued features. Of the four that you mention, I don't see the bookmarklet ever coming back. The beta program is incompatible with a MAS-only distribution, so we we need to continue distribution outside of MAS to keep that going beyond 3.8. The other two (Help > Troubleshooting > Restart Agent, and "Never prompt for master password") are the kinds of things that we might be able to restore. (I don't know to what extent those were required for MAS compliance). So I would be very interested to learn more about how and why you make use of those.
Cheers,
-jFlag 0 -
I have to agree that this move to AppleStore only distribution is problematic for many people for too many reasons.
I have a 1PW "family license". I have only one computer on Lion. Three others have Snow Leopard.
I'll buy the AppleStore version IF I can download it and NOT install it until "the smoke clears" and perhaps until I am ready to move the other computers to Lion (if ever).
Therefore I need to know:
1) Does the Apple Store version automatically install after download or can I hold it for later installation?
2) What is the expiry date of the current $19.95 price for 3.9?
Alternative: I may revert the Lion computer to Snow Leopard! I have not been happy with it for reasons other than 1PW issues.
That way I can return to the stable, reliable tool that 1Password has been for years!
If that decision costs me $20 more for 1PW 4 at some point if I ever return to Lion, I can live with that.
It is unfortunate that an excellent working licensing model has been broken because Apple has decided to tell both developers and customers that its edicts must be followed. It is even more unfortunate that numerous changes in a relatively short time created a flood of issues that have utterly destroyed the excellent rapid response support that 1 Password staff provided for so long. Gone! Link turned off then removed. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_sadsmile.png' class='bbc_emoticon' alt=':-(' />
Regardless, can anyone answer my two questions above so that I decide whether to continue to let the Lion gnaw on my bones or return to the relative comfort of the much more gentle Snow Leopard?Flag 0 -
[quote name='jpgoldberg' timestamp='1315970010' post='48772']
The Login Bookmarklet will be missed by many people, but it really wasn't up to the security standard of the rest of what we do, and we could find no way to fix that. So I'm afraid that this is the consequence of an over all security improvement.[/quote]
If that's how you guys feel, then so be it. However I'm officially investigating LastPass as of right now because of this comment, if only to utilize their iOS Bookmarklet option. 1Password Touch (including the Pro version) is just nowhere close to acceptable for anything other than minor keychain edits and a fallback for the occasional failure of the Bookmarklet due to the limitations in iOS. When I want to actually utilize 1Password on my phone like I do on my desktop, I go for the Bookmarklet every time without exception.
[quote name='jpgoldberg' timestamp='1315970010' post='48772']I would be curious to know how and why you used the "Never prompt for master password" option.[/quote]
Why? Because the constant locking and unlocking of my keychain is totally pointless and achieves nothing. I have enough computers in my house to choke a donkey and they are all well managed and up to date. As a result, nobody uses my machine besides me, ever. My VNC and ARD solutions are locked down or local-only. I trust my family members (and they trust me, I even use 1Password as a password store for my more forgetful family members). It's a Mac Pro, so it's not physically going anywhere either. I simply leave my keychain perma-unlocked, TBH.
I've been accused multiple times over the years of being a novice user because I have vehemently defended this feature and because of how I use it. Personally, I feel that I'm just a fan of practical security. 1Password has always been such an amazing tool to me because of how well it blends power and convenience, managing to keep the same application relevant to people who really run the gamut in terms of their security concerns, yet being useful and a time saver to all of them.
It's not like I would leave 1Password touch permanently unlocked if given the option, I'm not crazy. I just really don't see myself being the subject of some sort of targeted attack in which the attackers would be significantly aided by me leaving my keychain unlocked, and I don't see myself being the target of a casual attack if the machine never leaves my house.
[quote name='jpgoldberg' timestamp='1315970010' post='48772']I would also like to know how you and others think that option should interact with locking 1Password from the browser extension. Some people (me, for example) felt that explicitly locking the data really should lock the data everywhere irrespective of the setting of that feature; others felt that "Never prompt..." should do exactly what it says, without exception. As you use the feature, I'd be interested to hear who you think it should behave. Particularly if we ever restore it.[/quote]
If I actually go out of my way to click the little lock button or use the key combination (both quite rare), I would probably expect it to lock regardless of the setting. That's a good question, I can see why it would cause a difference of opinion. I don't feel very strongly either way, though. If the setting is returned I would be happy with either behaviour. You may consider adding a 2nd dependant checkbox under the "Never prompt for Master Password" one, something along the lines of "Apply to extensions locked by the user".
[quote name='jpgoldberg' timestamp='1315970010' post='48772']Do you mean kill and restart? Have you reported this elsewhere? Did you have to use "Restart Agent" prior to the MAS version?[/quote]
Yes, yes and yes. I reported it here: [url="http://forum.agilebits.com/index.php?/topic/8221-troubleshooting-menu-gone-in-mas-version/page__p__46496#entry46496"]http://forum.agilebi...6496#entry46496[/url] but gave up when the reply was a suggestion to restart my computer. I would previously use the Restart Agent option as part of a routine to get everything working again after an update. Update 1Password, update the extension, kill off 1Password & Safari, launch 1Password, restart agent, launch Safari and check to make sure the extension was unlocked and didn't have the little yield sign up.
Now I'm having similar issues with 1Password Helper, namely that it keeps locking the damn keychain. Universal Unlock might even be a competent replacement for Never Prompt, if it worked consistently. However I almost never reset my machine and 1Password is always open and unlocked, yet every so often the extension just randomly decides to lock itself or stop communicating with the Helper. Then I have to either lock and unlock the main 1Password app if it's the first problem, or kill off the 1Password Helper through Activity Monitor if it's the second.
[quote name='jpgoldberg' timestamp='1315970010' post='48772']The beta program is incompatible with a MAS-only distribution, so we we need to continue distribution outside of MAS to keep that going beyond 3.8.[/quote]
Then the cold hard truth is it might not have been a good idea to go MAS only right away like that. I'm not arguing that the MAS isn't the future, or that the 1Password team couldn't get some benefit from it, or even that 1Password MAS is a bad thing. I'm raising the question, was going MAS only such a great idea when Apple doesn't even have basic stuff like volume, business or educational licensing fleshed out yet? When the rules for what is allowed and disallowed are still being formed? When 1Password is in this time of heavy transitioning? When the Beta stream is more important than ever? I would have to say no, on every count. I think everyone expected you to release a MAS version and didn't have a problem with that. I think very few people expected you to go MAS only, and many have a problem with that.
Now with all that being said, I have to note that this is the first post I've seen in 25 pages that makes me even remotely hopeful for the future of 1Password. This is more or less the reply I expected to receive from you guys when I raised these same issues at the beginning of the thread. This is the kind of actual involved support that made me evangelize 1Password & Agile to others in the first place. It's like someone actually took my concerns into consideration instead of just reading them and regurgitating them with an apology tacked on. I can't tell you how much I appreciate that after the past couple of days, honest.
I apologize for being snippy in my earlier post. I just reached my breaking point with this the other day and I came in expecting another disappointing reply (if I even got one). Thank you for proving me wrong.Flag 0 -
[quote name='jpgoldberg' timestamp='1315946287' post='48690']
Thanks for pointing this out. As I look back at the all security related change over the past months, almost all of them have to do with managing downloads and updates to ensure that people don't get tricked into running malicious version of 1Password. (We have no reason to suspect that such things exist, but we want to prevent that line of attack before anyone tries it.) As we've been dealing with things like this, we've been looking forward to having the MAS take care of all of that.
Simplifying our own online sales process really is a big temptation. We want to be the the business of writing and supporting great software. Managing our own store is a distraction. We still need to keep things around for Windows and Snow Leopard users, but pushing things to the MAS really does help.
We do lose a lot of control and flexibility with our choice. We know this. For example, we can't offer special discounts to groups of people through the MAS. We can't offer our Mac/Windows bundle. We can't really get people to sign up for our Newsletter when they purchase through the MAS. We get no individualized customer information.
Those are real costs and things we certainly took into consideration. But they also indicate one of the things we (and you) gain through our move the MAS: Simplicity. Instead of a confusing bunch of price and update schemes, there is the simple same for everybody price through the MAS. While we still have to keep our existing customer data secure, we will be getting less data to be responsible for.
We love our power users. After all, except for the founders, pretty much everyone who works here was a power user before joining the team. If we had a proper history including our old forums and a decent way to search you would see all of the power features I lobbied for in my early days. But I have become a great fan of simplicity.
Most of our power users had their own, often home grown, solutions to password management before discovering 1Password. (I know I did.) And it is great to know that we have a product that earns the respect of those people who were already aware of the need for such a system. And I love talking to power users about how they can get the most out of 1Password and about aspects of the internal design. But if we are going to make the online world a safer place for everyone, we really do need to bring good, convenient, and secure password management to the MASses.
You may want to read one of my recent blog posts on [url="http://blog.agilebits.com/2011/08/convenience-is-security/"]the role of simplicity and usability[/url] in security products.
But even with that said, I'm not sure what power features of the MAS version people are missing. Here is what comes to mind.
[list=1]
[*]No more Update configuration options
[*]Location of data base and backups is no longer selectable
[*]Help > Troubleshooting options no longer needed (with diagnostics report moved to the extensions)
[/list]
So for differences between 3.8 and 3.9, I'd say that only number 2 above is a power feature that someone could really miss. Yet this whole thing is much simpler for the user. And while #2 is a consequence of MAS sandboxing, it also makes support easier if we know where things are. Our docs no longer have to say, "well the default location is here, but if you don't find it there look in your preference settings ..." Documentation like that makes things that much harder for ordinary users. The fewer special cases we need to document, the more straight forward things can be.
Now there are bigger difference in the redesign of our extensions. And some of that redesign was motivated by preparing things for the MAS, but really that only affected timing. We've known for a year that the days of Scripting Additions was numbered (Apple said as much at the 2010 Developers Conference). Apple had completely removed it from some of the developer previews of Lion, only to restore it at the last minute. So we made the decision fairly early to move away from using Scripting Additions as our browser integration mechanism. If we hadn't been preparing for the MAS, then maybe, just maybe, the transition would have been a few months later than it turned out to be, but the abandonment of the old style of browser integration was already in the cards.
I should be writing up some knowledge base articles on how the new system works, describing what goes on under the hood. I'll get back to more of that in a bit, but you should see why I consider these redesign a good thing with respect to security, as well as usability.
Cheers,
-j
[/quote]
The main thing that is missing is support for easily switching between multiple databases. We had a great setup so far where all of us in the office had 1 personal database and 1 business database and the business one was synced through Dropbox for everyone and we just switched between them as needed. Now this is no longer possible and basically makes this app completely useless for us for either the personal side or the business side of things.
Also the constant updates in the beta channel have been a real blessing because issues were getting fixed REALLY fast, in fact I think you were the most "Agile" development company out there until now.
The MAS completely destroys your product and your agile approach to development in my eyes. Updates will now literally take WEEKS to get to us and with the amount of bugs that creep into your app that will just not be a sustainable solution for business use. You've stopped caring about your existing user base in favor of getting a bunch of new sales which is fine but the right approach would have been to keep a MAS and a non-MAS version available. Your excuse about maintaining a separate billing and deployment infrastructure doesn't hold up because you'll have to do that anyway for the Windows part of your app and unless you've coded it incredibly badly it shouldn't differ much if at all from how you deploy the Mac version.
Thanks for all the fish.Flag 0 -
[quote name='Danny' timestamp='1315978826' post='48794']
The MAS completely destroys your product and your agile approach to development in my eyes. Updates will now literally take WEEKS to get to us and with the amount of bugs that creep into your app that will just not be a sustainable solution for business use.
[/quote]
I have to agree with this, how exactly does this jive with the whole "Agile" thing in your eyes? There is nothing remotely agile about the MAS. I've actually had an update sitting in my MAS download queue for the past week that says **PLEASE DO NOT INSTALL THIS UPDATE IT BREAKS THE PROGRAM, SORRY, WE'VE ALREADY SUBMITTED ANOTHER UPDATE**. Luckily it was for a Twitter app, so it's not like it's that big a deal. If I saw that for an app like 1Password though, it would completely destroy my faith in the program.
It's not a matter of if something like that happens, it's a question of when. Especially with the axing of the Beta program. Pushing a broken update to users of a Twitter app is frustrating. Pushing a broken update for a password manager is unacceptable. I can just imagine it out there, breaking keychain after keychain while you guys just stare at the little App Store approval light. Even if it wasn't that dramatic and simply caused 1Password to crash on launch or something, that's upwards of a week with no password manager and no access to my passwords. It just feels like a catastrophic accident waiting to happen.Flag 0 -
[quote name='shinratdr' timestamp='1315980269' post='48798']
I have to agree with this, how exactly does this jive with the whole "Agile" thing in your eyes? There is nothing remotely agile about the MAS. I've actually had an update sitting in my MAS download queue for the past week that says **PLEASE DO NOT INSTALL THIS UPDATE IT BREAKS THE PROGRAM, SORRY, WE'VE ALREADY SUBMITTED ANOTHER UPDATE**. Luckily it was for a Twitter app, so it's not like it's that big a deal. If I saw that for an app like 1Password though, it would completely destroy my faith in the program.
It's not a matter of if something like that happens, it's a question of when. Especially with the axing of the Beta program. Pushing a broken update to users of a Twitter app is frustrating. Pushing a broken update for a password manager is unacceptable. I can just imagine it out there, breaking keychain after keychain while you guys just stare at the little App Store approval light. Even if it wasn't that dramatic and simply caused 1Password to crash on launch or something, that's upwards of a week with no password manager and no access to my passwords. It just feels like a catastrophic accident waiting to happen.
[/quote]
Exactly.
And once an update is installed there's no way to go back to an old version (that I know of anyway) so we're literally stuck with no access to our passwords for week(s). Absolutely unacceptable (even for personal, non-business, use). Right now if something breaks I just go into my backups folder and re-install a previous stable version (I keep 3 versions I know for sure work around in there).
The current model is WAY more flexible, agile and does not limit you in what features you can / can't put in your app. Honestly I am just baffled with how you guys are trying to present this as an improvement.Flag 0 -
[quote name='jpgoldberg' timestamp='1315970010' post='48772']
I would be curious to know how and why you used the "Never prompt for master password" option. That really isn't something that I tend to expect our power users to make use of. The more we understand how people are using 1Password and these features, the better we can accommodate.
I would also like to know how you and others think that option should interact with locking 1Password from the browser extension. Some people (me, for example) felt that explicitly locking the data really should lock the data everywhere irrespective of the setting of that feature; others felt that "Never prompt..." should do exactly what it says, without exception. As you use the feature, I'd be interested to hear who you think it should behave. Particularly if we ever restore it.
[/quote]
I used the "Never prompt for master password" option prior to version 3.9. In my case, at least initially, laziness was the primary motivation.
I was also a person who tended to use the same password for everything and anything that I could. 1Password made adoption of multiple strong passwords easy, changing my prior poor one password fits all behaviour. That said, these days I use FileVault and either sleep the computer or shut it down completely when not in use. And yes, I do require a user password to log back in after waking the computer.
Given my own computer user habits and the inherent security offered by FileVault, I don't think having a"Never prompt for master password" option possess a significant risk to my 1Password data. So However I am happy to be corrected if I'm wrong?
I believe Lock should lock 1Password everywhere; app, browser extension & helper. Likewise, Unlike should unlock 1Password everywhere - I find have to open 1Password after unlocking it in the helper in order for it to also be unlocked in the Safari extension (i.e. unlocking it in the helper doesn't also unlock it browser extension).
Another thing that appears to have also been lost since switching to version 3.9 is Growl notifications. I no longer get notified at commencement and completion of 1Password data file backups.Flag 0 -
[quote name='jpgoldberg' timestamp='1315970010' post='48772']Believe me, we miss the Beta program more than you do. I think that if any one thing has us reconsider the MAS-only plan, it will be this.[/quote]
This is really the primary problem I have with a MAS only version, as I've stated several times already. Please, I don't care if the MAS and non-MAS versions are otherwise identical, just give us a non-MAS version that we can flip on the beta channel.
Every other missing feature I can live with:
Can't put the master password in the keychain anymore? Meh. I never used it anyway, and quite frankly I'm shocked that anyone actually would have. There's the easy way, and then there's the secure way. Statistically most people would be just fine taking the easy way, but there's always that chance, no matter how remote. I'll take the minor inconvenience of having to take 2 seconds to enter my master password on occasion over even the remotest chance that someone might gain remote access to my system and it's perma-unlocked database. Sure it used to take me forever to type, it's a decent length with multiple cases alphanumeric and symbols, but I've been using it as my master password longer than I've been using 1Password, and I've typed it so many times that it's now muscle memory.
Can only have the database in the default location or in dropbox? Meh. I sync with dropbox already anyway, and even before I was doing that I never bothered to move the database from it's default location. I can't honestly think of any reason why anyone would want to, to be honest.
Only one database? Eh. It's just me. I may have 2 primary computers, each with at least 2 OSes (2 native, and several more VMs), an HTPC/media server, and 2 iDevices... but they're all just me. I don't personally have a need for more than one database, but I can see where it would be useful for others.
No more login bookmarklet? Eh. I think I used it maybe once on Windows, just before you finally released the Windows beta some time ago. And that only because Chrome didn't allow for the use of 1PasswordAnywhere locally. My solution, prior to a working extension, was to bookmark the 1Password.html file on dropbox.com for quick access. On my iPhone I either copy/paste the password by flipping to 1Password Pro, and then back to Safari (or whatever app I'm needing a password for), or I use the browser built into 1Password Pro. I'm sure people found the bookmarklet useful, but I've found 1PasswordAnywhere, and/or the built in browser in 1Password Pro to be even more so.Flag 0 -
This was a lot to wade through. Just went to the App Store and saw that 1Password now available and came here and saw all the furor. I would like to know if I would lose out on anything if I don't download that version - I'm currently using 3.8.6 version 3. I have no issues with getting ( paying ) for this if that's the best way to go. And also can someone point me to the specific instructions as to how to go about doing this so as not to screw everything up? I am using Lion and always update to whatever the current Apple OS is. Thanks for any help.Flag 0
-
[quote name='hmurchison' timestamp='1315932960' post='48627']Mangoes I think the reasons for going to MAS have been articulated here. It should allow Agile to offload the task of handling the serial numbers, payment gateways and other code and focus strictly on making great software. It makes total sense because the time they save by letting the MAS store sell the app gets put back into the applications and we get more stable applications. As far as removed features the MAS limits some of your more power users in the flexible way they can use the program but I think the average user may not notice much change at all.
[/quote]
What about the Windows version ? That is going to take a back seat now ?Flag 0 -
[quote name='shinratdr' timestamp='1315975217' post='48788']
...
I think everyone expected you to release a MAS version and didn't have a problem with that. I think very few people expected you to go MAS only, and many have a problem with that.
...
[/quote]
Exactly what's been going on in this thread of 25 pages and counting!Flag 0 -
[quote name='pappjo' timestamp='1316012240' post='48865']
This was a lot to wade through. Just went to the App Store and saw that 1Password now available and came here and saw all the furor. I would like to know if I would lose out on anything if I don't download that version - I'm currently using 3.8.6 version 3. I have no issues with getting ( paying ) for this if that's the best way to go. And also can someone point me to the specific instructions as to how to go about doing this so as not to screw everything up? I am using Lion and always update to whatever the current Apple OS is. Thanks for any help.
[/quote]
The only reason to not purchase now is if you do not have Lion. All 1Password distribution will be done through the MAS in the future. Upgrade instructions are in the FAQ at the top of this page (make sure you pick the English one, not the Japanese one).Flag 0 -
Is it not possible or feasible for Agile to create a private beta program to let those who are adept at finding bugs have access.
I generally like public beta but they are a law of diminishing returns as soon people just download to beta to either see what's new
or in the hopes of fixing what ails them.
I think a successful beta program is one where the testers now only help find bugs that effect their usage scenarios but also issues that
affect others.
Privatizing your beta would allow for a higher signal to noise ratio and easier distribution of the beta to users who will really help.
I'm not banking on the Mac App Store taking weeks to push through updates. It's still a growing store and I presume more bodies will
be thrown at the store to speed up approvals.
That being said a program that needs updates every few days is a little suspect in my eyes in the first place.Flag 0 -
[quote name='bwoodruff' timestamp='1316017996' post='48917']
The only reason to not purchase now is if you do not have Lion. All 1Password distribution will be done through the MAS in the future. Upgrade instructions are in the FAQ at the top of this page (make sure you pick the English one, not the Japanese one).
[/quote]
Ok, I've installed the App Store version.No problems that I can see. All my previous info is there. I do use Dropbox for syncing. One other question - I currently have the most recent beta versions of the extensions for Safari and Firefox. Is it ok to leave them as is and will they just get automatically updated as they were before?Flag 0 -
[quote name='pappjo' timestamp='1316024088' post='48954']
I currently have the most recent beta versions of the extensions for Safari and Firefox. Is it ok to leave them as is and will they just get automatically updated as they were before?
[/quote]
Yes <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />Flag 0 -
[quote name='bwoodruff' timestamp='1316025789' post='48963']
3.8.x will still be available for download from our website for existing license holders who need to re-download. I don't know how much longer we will actively continue to sell it though.
[/quote]
So, as a SL person who does not currently own 1Password, if I want this app I must purchase it from your site.
Further, as you may stop offering it to all 'non-Lions,' I must do so before you withdraw it from the market.
Further, do I assume that once you withdraw it, there will be no further upgrades or support?
Is it accurate to say 1Password is becoming a Lion only application (as far as your Mac product is concerned)?
Thank you.Flag 0 -
[quote name='Deb Too' timestamp='1316026370' post='48970']
So, as a SL person who does not currently own 1Password, if I want this app I must purchase it from your site.
Further, as you may stop offering it to all 'non-Lions,' I must do so before you withdraw it from the market.
Further, do I assume that once you withdraw it, there will be no further upgrades or support?
Is it accurate to say 1Password is becoming a Lion only application (as far as your Mac product is concerned)?
Thank you.
[/quote]
Correct, all except for the part about not offering support. We will still certainly help anyone still on SL + 1P 3.8. And there may even be updates for it. I know we have some still coming.
[quote name='gmill' timestamp='1316026300' post='48968']
Woodruff, I gave you 5 stars only because you are from Roch. Ditch the hat and I'll stop complaining about all these changes.
[/quote]
Better? <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' /> Now you don't even have to look at my ugly mug. My avocation is fighting fires, and I enjoy a little Magic: The Gathering occasionally, so I thought it was appropriate.Flag 0 -
Well, to future proof myself (and avoid the poof! your browser/iOS app no longer is supported problems), I grabbed the discounted upgrade. I want to thank agile for making it install in a folder for now, so it didn't clobber 3.8.5 (which I'll continue to use). I never did get an answer to my question about forcing an icloud only sync option (i.e. dropping wi-fi sync), but that's a risk.
It's never been about the money - it's the attitude, the communication, the quality problems, and the MAS-only kool-aid. Given that Agile has to maintain the entire licensing infrastructure for the Windows version, the arguments that it saves money on dev costs just don't hold water. The one that makes sense is the wider distribution=more profit. Fine - business decision. But don't think that its appropriate for all customers.
Agile got my $20 (less Apples 30%), and a 1-star review in the store (for all the on-going browser extension issues and the 'poof! your browser isn't supported problem), and I guaranteed myself that worst case I'll be able to not have to rush out and find an alternative when I don't really have time (like this week). My time's worth $20, and maybe Agile will come to their senses and reverse the decision. If not, I'm good for a couple of months (probably) until I have more time to deal with it.Flag 0 -
[quote name='lhotka' timestamp='1316029960' post='49005']
Well, to future proof myself (and avoid the poof! your browser/iOS app no longer is supported problems), I grabbed the discounted upgrade. I want to thank agile for making it install in a folder for now, so it didn't clobber 3.8.5 (which I'll continue to use). I never did get an answer to my question about forcing an icloud only sync option (i.e. dropping wi-fi sync), but that's a risk.
[/quote]
I'm not aware of any plans to move to iCloud exclusively.Flag 0 -
[quote name='frame' timestamp='1315959662' post='48745']
I've asked a similar question. If you are, like me, not going to switch to Lion, you'll be on 3.8.x forever. 3.9 and 4.0 will require Lion. Agilebits said 3.8.x will be actively supported. The question is for how long.
[/quote]
but i would like to know how do i get an update to v4 (f.e.) after maybe half a year - i want to wait with lion. but i dont want to pay the full price for an update, or the full version in the app store (as far as i know the pprice at the moment is a time limited, lower price and will be higher sooner or later). how do i get an update in several months? i have 3-4 licences for pw, so they are all worthless in half a year?Flag 0 -
[quote name='bwoodruff' timestamp='1316027682' post='48984']
$19.99 pricing will end tomorrow, according to our Twitter feed: [url="http://twitter.com/#!/1Password/status/114007386548748289"]3 hours ago[/url]
[/quote]
again: does it mean i have no option to get an update for v 4 after the day tomorrow (for the price of $19.99)? or: i have to pay the full price for v4 from the day after tomorrow.
as i wrote: i want to wait with getting lion a few weeks/months. but you (or one of you staff) tell us more or less "dot worry with lion" - but i have to WORK with my mac, and at the moment a not well running system would be a not good idea (i also use adobe cs3) ...Flag 0 -
[quote name='claus' timestamp='1316045040' post='49076']
again: does it mean i have no option to get an update for v 4 after the day tomorrow (for the price of $19.99)? or: i have to pay the full price for v4 from the day after tomorrow.
as i wrote: i want to wait with getting lion a few weeks/months. but you (or one of you staff) tell us more or less "dot worry with lion" - but i have to WORK with my mac, and at the moment a not well running system would be a not good idea (i also use adobe cs3) ...
[/quote]
They're saying if you don't buy today on a computer with Lion installed, you'll have to pay full price starting sometime tomorrow...
"What's that? You haven't installed an infant and still slightly buggy OS X Lion a whopping two months after it was released? Well you missed the boat and now you don't qualify for upgrade pricing for 1Password. Sorry about your luck. Now hand me at least an additional $20 for future versions." -paraphrased from previous AgileBits Support Staff in this thread
I got my hopes up when jpgoldberg entered the room and was being nice to people and listening to their concerns. Then Ben came back, snapped me back to reality, and crushed all hope for a better world <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/wink.png' class='bbc_emoticon' alt=';)' />Flag 0
This discussion has been closed.