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1Password ONLY from App Store?
Comments
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[quote name='ashcroft3000' timestamp='1315535180' post='45998']
I really don't appreciate this policy, though. It feels like some Agile Bits rep suddenly appearing at my door, saying: "Pay now for nothing new or lose 20 bucks later. Basically, you'll pay twice as much then. If you don't buy "nothing new" now, tomorrow we'll treat/charge you like you've never been our customer before... Oh, and you have to complete the time-consuming task of migrating to Lion before you can buy nothing new. We hope you can spare that time right now. No, I really don't know how long that offer's still good..."
So, could you guys *please* say how long at least you're going to run the MAS promo?
Thanks!
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I would also like to know how long the MAS promo would run for. It's ok if you don't have a time line in mind right now, but whenever you decide on the exact date to pull the promo, if you could post a blog entry a week or two in advance and announce the promo end date, that would be really helpful.
I have seen that many companies don't like to tell when their MAS discount promo would end, and it always results in frustration for many end users.Flag 0 -
[quote name='Danny' timestamp='1315636001' post='46994']
To sum it up - you could have handled this the right way which would have kept both your existing and your new users happy but you choose not to. I will no longer support this product. Thanks for the great work over the years. Hopefully someone else will jump up to fill the void created by the soon cripped 1P app.
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Danny
Take a breather. 1Password 3.8.x isn't suddenly going to stop working now that the MAS version has hit and with the extension neatly decoupled from the main app you should be fine leveraging the existing feature set like you always have.Flag 0 -
Wow.... one more developer who start to kill the support for a good working 10.6.X system. No idea what's even better under Lion at this point, but I hope that Lion would growing up a bit with the next fix from Apple. Lion is in the first time since I work under Mac (99) for me a personal disaster. The most bad thing for me is the "killed" support for multiple monitors. Full Screen apps who only can use one monitor and grey out the other one (including Quicktime) is a bad joke from apple. Or the Mission Control who's included now spaces who can't handle a simple window moving from one desktop to the other one. Oh ad the "nice" grey theming on the full system <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_sadsmile.png' class='bbc_emoticon' alt=':-(' />
Anyway, that is not a Lion problem thread. I can still using 3.9 of 1 Password.
But what I would know is, how long you will keep up the reduced price. When you plan the new release? I need to manage a bit my money, but I would upgrade 1Password to get in the future my upgrades. I using 1Password a long time now and Upgrade each time, but if I need to pay now again the full price, this would made me very angry.
That is, btw, the point why I didn't prefer the Mac App Store so much. I can't understand why Apple ignore the fact that there are any customers available who pay in the past for apps too. Now developers need to drop the price to give a fair upgrade politicly, but if the dev. increase the price that there is no chance to got a typical upgrade with a reduced price.Flag 0 -
[quote name='hmurchison' timestamp='1315643006' post='47015']
Danny
Take a breather. 1Password 3.8.x isn't suddenly going to stop working now that the MAS version has hit and with the extension neatly decoupled from the main app you should be fine leveraging the existing feature set like you always have.
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Obviously it's not going to stop working tomorrow nor will I move away tomorrow but I will start looking for alternatives and as soon as I find a viable one I'll switch. They'll keep 3.x updated for a while but that while never lasts all that long in the grand scheme of things (6 months, a year maybe?). Since they'll focus all their energy on 4.x which will remove features I absolutely require I can't switch to it even if I wanted to.Flag 0 -
A short abstract:
- 5 forum pages about troubles with the 3.9 MAS version since yesterday?
- Now MAS only?
- Striped functionality from 3.8.5 to 3.9?
- Stripped functionality of the Plug-In in Safari 5.1 and Lion?
- Not telling what will be better in 4?
- Unknown how long the promo in the MAS will last?
- Forcing customers to go Lion (even before 10.7.2) to be able get the promo?
Oh my! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_thinking.png' class='bbc_emoticon' alt='(think)' />Flag 0 -
[quote name='Kampf Katze' timestamp='1315643285' post='47017']
Wow.... one more developer who start to kill the support for a good working 10.6.X system. No idea what's even better under Lion at this point, but I hope that Lion would growing up a bit with the next fix from Apple. Lion is in the first time since I work under Mac (99) for me a personal disaster.
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I agree with you. Even I use Macs since '90 I never was as unhappy about a Mac OS Update as with Lion. For me, Lion is the Vista of Apple.Flag 0 -
[quote name='Paranoid' timestamp='1315644315' post='47024']
I agree with you. Even I use Macs since '90 I never was as unhappy about a Mac OS Update as with Lion. For me, Lion is the Vista of Apple.
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That means absolutely nothing to the rest of us until you define what Vista is here in context. We all know Vista was a rather unpopular Operating System
from Microsoft but in what ways does Lion represent this same unpopularity especially when the at the time of this posting there are approximately
20,234 reviews at roughly a 4.4 star rating.
It appears that the vast majority of Lion users like the OS and that the backend for the Mac App Store can handle the connections and bandwidth needed to deliver big apps.Flag 0 -
Funny. How can this be misunderstood? Anyhow, for me, all Windows OS Updates, Vista and even 7 are only more colorful XPs. But that's off topic.
I really don't care how many people seems to like Lion or whatever OS you didn't define here in context. That 20,234 fanboys gave a rating in the AppStore doesn't mean anything.
If I would follow the vast majority I would be a Windows user.Flag 0 -
I tried reading the whole thread before replying, but posts are coming in too fast !
I just wanted to show my support to the Agile Bits team. I have been a VERY HAPPY 1password user since version 3.0.
As a technically proficient computer user I don't need the MAS to help me find and install software, but I know that for 90% of users out there it's a really big help and a step in the right direction from Apple. If distributing 1password through the MAS can help Agile Bits by taking back office maintenance off their shoulders and letting them concentrate on the application itself, then it's all good for me as a user.
For the moment the only really negative aspect of the MAS for me is in a SME/corporate environment, where licensing and tax refund issues haven't been implemented yet. After the whole Final Cut Pro X debacle, I'm sure Apple are working on it.
I don't run Lion 24/7 yet, but I do have it on another partition. I'm going to restart into right now to go and buy the MAS version with the 50% discount so that I'll be ready when I switch definitely to 10.7.
Thank you Agile Bits, keep up the good work !Flag 0 -
I still can't believe 1Password made the move to MAS only. This is about as stupid as Mozilla considering to drop version numbers in general. What's up with developers nowadays?
FYI: [b]I don't even have the App Store installed on my machine[/b]. Spyware and the like is what get's removed first when I install a new OS, you know.
And [b]concerning Lion: My machine is now about 10°C warmer and really slow thanks to Mac OS X 10.7[/b]. This is frustrating, since owning a 2011 MacBook Pro, I was hoping to have a usable computer, but as it stands now, it is much slower than my old 2008 MacBook Pro with 10.5 and/or 10.6. I guess that's what they call progress?!?Flag 0 -
[quote name='bwoodruff' timestamp='1315581804' post='46473']
I don't know all the reasons, but from a customer support perspective, that option was a nightmare. People would check it and then forget that they even even had a Master Password. Then they would have all kinds of trouble and data loss. Your Master Password is your encryption key. It is vital that you not forget it or there is absolutely no way to recover your data. Typing it occasionally ensures that folks A) remember that such a thing exists and B ) maybe actually remember what it is.
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Isn't that just a case of dragging everyone down to the lowest common denominator? Because some customers forget their Master Password all users now now be forced to enter it frequently?.
Removing the functionally is actually probably a good move on Agile's part, if for no other reason than it helps protect those Mac users not already using FileVault. Without FileVault, I wouldn't much like someone nefariously gaining access to my drive and being readily able to view any sensitive data being stored in 1Password.Flag 0 -
IMO, the Mac App Store is the future, good or bad.
As a personal user, I am delighted that 1Password is in the app store.
Congratulations to the Agile team!! You guys/gals deserve all the success. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
Sent from my iPadFlag 0 -
It's the future because by buying stuff from the MAS you make it the future. I don't understand your logic to be honest.Flag 0
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I haven't read all 16 pages of this so I don't know if anyone else said this already, but my comment regarding you going App Store only relates to the fact that you're now giving Apple 30% of every sale. That feels like robbery to me, and I would have much preferred to give you my money directly if you'd continued to offer parallel releases, both through the App Store and directly through your site. That's obviously not going to happen, which is fine, but I don't like the idea of giving Apple even more of my money... <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />Flag 0
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[quote name='trolley' timestamp='1315665126' post='47113']
I haven't read all 16 pages of this so I don't know if anyone else said this already, but my comment regarding you going App Store only relates to the fact that you're now giving Apple 30% of every sale. That feels like robbery to me, and I would have much preferred to give you my money directly if you'd continued to offer parallel releases, both through the App Store and directly through your site. That's obviously not going to happen, which is fine, but I don't like the idea of giving Apple even more of my money... <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
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When you account that we would be paying credit card processing fees, bandwidth for downloads, CS time to deal with licensing issues, etc... it doesn't seem like such a bad price to pay. Not to mention the marketing that inherently comes with it. Many users now aren't searching Google for applications, they are searching the MAS.Flag 0 -
[quote name='bwoodruff' timestamp='1315507208' post='45517']
If you've purchased within the last 30 days, we can refund your purchase so you can buy from the MAS at no additional expense. If not, you're still getting 1Password 4 at half price. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
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I bought the bundle (windows/mac + Knox) on the 25.05.2011 and now I have to buy it again (1Password)? Sorry, but I'm a bit pissed off. I spent arround 60 $ and now I have to spend additionally 20$? That is a joke, isn't it?Flag 0 -
[quote name='brasax' timestamp='1315666706' post='47129']
I bought the bundle (windows/mac + Knox) on the 25.05.2011 and now I have to buy it again (1Password)? Sorry, but I'm a bit pissed off. I spent arround 60 $ and now I have to spend additionally 20$? That is a joke, isn't it?
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1Password 4 was always going to be a paid upgrade, per our upgrade policy:
http://help.agilebits.com/1Password3/how_many_licenses.html
Purchasing the pre-order now from the MAS is a great way to get a substantial discount on the upgrade to v4. As explained in the above link though, it is not required. You are certainly free to continue using 3.8 indefinitely.Flag 0 -
[quote name='brenty' timestamp='1315641475' post='47006']
To use your example, the Mac App Store uses delta updates, which will certainly save you time and money if bandwidth constraints are an issue. Just an example, but I think that it is far too soon to tell one way or the other if MAS is the antichrist or the second coming. None of us can see all ends. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
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Not updates - new installs on multiple machines. For Lion (unless you hack the process), that's a 4GB hit every time you put it on a new machine.Flag 0 -
[quote name='brenty' timestamp='1315641697' post='47009']
Sorry for the misunderstanding. I was simply referring to the fact that if you were using Firefox 3 yesterday with 1Password 3.8, it still works just the same today.
This is exactly what has happened. 1Password MAS is a separate entity, and I and others have stated clearly that we will continue to support non-MAS 1Password. We're here for you. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
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For how long? Will the mobile app also continue to work with non-MAS 1P? For how long? Will you continue to add support for new versions of browsers to non-MAS 1P? For how long?
Agile has a history recently of abruptly dropping support, so we frankly, don't trust vague assurances.Flag 0 -
[quote name='hmurchison' timestamp='1315643006' post='47015']
Danny
Take a breather. 1Password 3.8.x isn't suddenly going to stop working now that the MAS version has hit and with the extension neatly decoupled from the main app you should be fine leveraging the existing feature set like you always have.
[/quote]
Based on the other comments in the thread and in others, it's likely it'll stop working somewhere in the FF7 or FF8 timeframe. That's not that far away at this point. Agile has also indicated that, at some undefined point in the future, it will stop working with the mobile app. If they'd give us dates, it'd be one thing, but given their recent history of surprise desupport, it's understandable that folks don't trust the vague assurances. If I have to move off a platform, I'd rather do it in advance, than with another rude surprise like happened with FF 3.6 and I'm in a rush.
Though to be fair, it's not exactly like 1P works with FF anymore anyway.Flag 0 -
One thing that I haven't seen mentioned (and I have read [i]every[/i] post in this thread...) is that many experienced Mac users wait to upgrade to a new OS until the bugs have been discovered by the early adopters and fixed (hopefully...) by Apple.
Agile's strategy forces people to upgrade before they normally would if they want to take advantage of the promo discount.
The only reason that I am running 10.7.0 is that it came installed on my new MBP. When I purchased the MBP from Amazon the product page indicated that it would be shipped with Snow Leopard. One reason that I purchased an MBP now was because I believed that I could run Snow Leopard until Lion's bugs were fixed. A day or two after I ordered the MBP Amazon posted a notice that its product description was incorrect and that all MBPs purchased from Amazon have Lion installed.Flag 0 -
While I generally like the app store, I am a little frustrated with the change to this method. I too bought the family version of OSX+Windows 1Password recently (8/8, actually, so just over 30 days... <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_worried.png' class='bbc_emoticon' alt=':S' />), having used 1Password on iOS and the Mac for ages. If I go ahead and pay yet more for v3.9/4.0 now, whats going to happen on the Windows side? Will it just get left behind?Flag 0
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First of all i would like to thank the Agile Team for all their work, making 1Password the password manager i love and for all the support in the forum. I never wanted to change, until i read about going to the MAS only.
I have no problem with the MAS itself, i use it and buy applications from there. But you will loose the close contact to your customers you had in the past. For example, i noted a problem with my 1 Password, i quickly went to the Forums, could see that it is already addressed and mostly it was solved within the next Beta. This seems to disappear, so if a showstopper is coming up, the whole application may be unusable for one week or longer, depending on how long the new version hangs in the silly verification process at Apple.
Also, 1Password reminded me about available updates just when i'm using the application. Now i have to start the MAS itself to see if there is an update available.
Will there be any kind of Beta program in the future or has this just been cancelled?Flag 0 -
Thanks for the kind words!
I don't have any news about betas at this point.
I have to say, we've have a couple people say we'll lose the activity in the forums, but since we launched on MAS we've been the busiest I've ever seen. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/wink.png' class='bbc_emoticon' alt=';)' />Flag 0 -
[quote name='bwoodruff' timestamp='1315674365' post='47233']
Thanks for the kind words!
I don't have any news about betas at this point.
I have to say, we've have a couple people say we'll lose the activity in the forums, but since we launched on MAS we've been the busiest I've ever seen. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/wink.png' class='bbc_emoticon' alt=';)' />
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Wow, you're quite fast. Amazing!
I believe you will keep the beta thing on your radar, right?
For sure, you get a lot of reactions on this. But later on i think the activity will decrease. Until now the forum posts could impact the future and the development of 1Password directly. I have a lot of software on my machines but never found a company that works that much close with the basis as you did. In the future each feature request has to be compared to match Apple's rules. At the end i believe this will decrease the amount of innovation in 1Password.
Don't misunderstand me, i still like 1Password, but i'm a little bit worried about the future of this application. MAS may be good for the normal user who wants to have a simple install, no thinking about where to place the data and any updates. But many advanced users want to use features that Apple disallows at all. In my mind it's not a good idea to wait until the MAS improves and will allow you more.Flag 0 -
[quote name='dteare' timestamp='1315519391' post='45733']
It's certainly not too much to ask <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' /> But please be nice to bwoodruff, he's a very good guy and he is trying to help and he cares a lot.
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Ben's early comments were rude and dismissive and maybe a sign of the general attitude of the 'Company'. If that is the face of the intended support, so be it.
I have used and recommended the program to friends and clients for years, but also have problems with the Company direction. 1Password has been a real hassle for what seems a very long time now, but actually a short time with major pain.
I am opposed to the direction taken. I have Lion and am not ready to go all the way and will never convert all machines under my control (mine, my company's and my clients and friends depending on me for their machines). Lion is good in many ways, but not quite for everybody, contrary to Apple and the Company's position.
There appears to be a real incomplete plan by this Company and that also unsettles me. Support seems to have faltered in quality, if not bulk of text. I read this whole thread and feel it is time mostly lost. The Company has changed and I guess I have to take it or leave.
For sure I am investigating other alternatives now, where I never would have in the past. Please no goodbyes from bwoodruff, however if I leave. I'd rather just forget the whole thing if that is where the Company pushes me.Flag 0 -
[quote name='SLF' timestamp='1315676146' post='47260']
Ben's early comments were rude and dismissive and maybe a sign of the general attitude of the 'Company'. If that is the face of the intended support, so be it.
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My apologies if that is how I was interpreted. It certainly was not my intention.
[quote name='Soloo' timestamp='1315675450' post='47252']
I believe you will keep the beta thing on your radar, right?
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I for one hope that they stick around. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />Flag 0
This discussion has been closed.